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Adult (+12 yrs)

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San Cristobal Tower, a Luxury Collection Hotel

Josefina Edwards De Ferrari 0100

SOLDOUT for the selected dates

4.5

EXCELLENT

About San Cristobal Tower, a Luxury Collection Hotel

check-in 3 PM | check-out 12 PM

Property Location With a stay at San Cristobal Tower, a Luxury Collection Hotel in Providencia, you'll be within a 15-minute drive

Property Location
With a stay at San Cristobal Tower, a Luxury Collection Hotel in Providencia, you'll be within a 15-minute drive of Palacio de la Moneda and Plaza de la Constitucion. This 5-star hotel is 3.4 mi (5.4 km) from San Cristobal Hill and 3.2 mi (5.2 km) from Santiago Town Square.

Rooms
Make yourself at home in one of the 139 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

San Cristobal Tower, a Luxury Collection Hotel Hotel policies

Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 3 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.5497 Reviews

EXCELLENT 272 reviews

VERY GOOD 148 reviews

AVERAGE 45 reviews

POOR 16 reviews

TERRIBLE 16 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Stewart_Julie

Couples Traveller

11 May 2018

Very Comfortable

After a 13hour flight the comfortable king bed & wonderful pillows ensured a good night’s sleep, conquering jetlag. We stayed 5 nights in an Executive Suite consisting of a large lounge room & bedroom with adjoining bathroom & bath. The water is hard in Santiago, so don’t expect to lather-up when you are bathing. The Executive Lounge (Club) provided excellent breakfasts with an extensive selection and Evening hors d'oeuvres which varied each night and were outstanding. I was surprised though at evening hors d'oeuvres, that local beer was at a charge. And only a single complimentary choice of Red or White wine, both which could only be described as average. Opting to purchase a local bottle of red wine one night, which was excellent, left me wondering why aren’t higher quality Chilean wines showcased by the the glass (even if an honour pay system, or the like was needed). The requirement to sign (and in many cases, wait) for the tab to be delivered to your table in the Executive Lounge for both breakfast & evening hors d'oeuvres (when it totalled zero) was annoying. My suspicion is that it evolves around tipping. And that’s fine, but a much better way that we encountered on this same trip was at the Sheraton Toronto. Here, the tables already have a slip with pen that enabled guests to provide a gratuity and leave whenever they wish. Lastly, the staff (be that in the Executive Lounge, reception or doorman) were all extremely helpful & friendly.

Chio K

Business Traveller

03 May 2018

Thank you Marco

Well located hotel, near all and away from the crazy city. This property has a nice pool, however needs TLC all over the place. At this hotel there are many issues with their customer service standards. The difference was made by Marco Varela at concierge he was kind and caring, very attentive and made us feel at home.

Brian B

Business Traveller

20 Apr 2018

Nicely appointed rooms, great ....

First thing's first: The San Cristobal shares common areas with the Sheraton. This is the primary reason for my four star rating. Everything is wonderful in the tower, and the breakfast & cocktail hours in the lounge are wonderful with sweeping views, however the pool can get crowded and the common lobby a bit loud. Location is a little isolated from a walking score point of view, but situated nicely to reach many parts of Santiago easily via cab. Rooms are nicely appointed and well maintained. Staff is very friendly and professional. Food was very good across the board. I would stay here again, but I would also look to see if I can find a slightly better hotel next time - perhaps one that doesn't share common areas with another hotel.

GunnfromNorway

undefined Traveller

15 Apr 2018

Calm and nice hotel a bit outs....

We have stayed here several times and it is a calm and nice place to stay if you want to escape the busy down-town of Santiago. There is a nice restaurant in the hotel (relatively expensive but with excellent food) where you can eat on the terrace, and there are actually several restaurants in walking distance. The hotel offers a very nice swimming-pool area with a bar menu, and during the summer month you can have your breakfast outside in the gardens. Friendly and helpful staff. The best rooms are those facing the pool area, as you can see the Andes in the distance.

vondel33

Couples Traveller

14 Apr 2018

Not as expected...

We booked 2 nights in a Grand room with lounge access. Check-in was professional, but cold and haughthy - positive was the welcome drink. Room spacious and nice, good bathroom, good city/street view, but very noisy due to the location on the 10th floor; we expected a higher floor as shows our SPG-profile. They offered a higher location room at the backside of the hotel, (not a good view), which we refused. Lounge excellent the 1st evening, beautiful city-views and comfortable sitting.. The 2nd? lounge not open, without any pre-notice in the room. Staff sent us for the evening snacks and drinks to the Sheraton next door, to a small backroom. No view,, not a nice place. Hot food was cold, not eatable: after reporting this, they warmed up some food in the microwave and as a compensation the next morning coffee and some breads were brought to our room, as we had an early check-out. This was appreciated by us. We had high expectations of this hotel, left very disappointed. Not worth the money we spent. Big name? Smaller service. There are better options, many other international hotels in this vibrant city!

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