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About Apart Hotel Neruda
check-in 2 PM | check-out 12 PM
Property Location Located in Providencia, Apart Hotel Neruda is within a 15-minute drive of National Stadium and Plaza de la Constitucion.
Property Location Located in Providencia, Apart Hotel Neruda is within a 15-minute drive of National Stadium and Plaza de la Constitucion. This hotel is 3.8 mi (6.1 km) from San Cristobal Hill and 5.6 mi (9 km) from Palacio de la Moneda.
Rooms Make yourself at home in one of the 37 guestrooms, featuring kitchenettes with refrigerators and ovens. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and minibars.
Amenities Take advantage of recreation opportunities including an indoor pool and a fitness center.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 7 reviews
VERY GOOD 27 reviews
AVERAGE 28 reviews
POOR 12 reviews
TERRIBLE 11 reviews
Solo travel Traveller
11 Jan 2012
This Listing Shows Completely ....
Although the comments on these reviews are no doubt valid, for the correct hotel location look at the one that is titled Hotel Neruda.....The hotel is in Providencia not where it is shown on the map here.....
http://www.tripadvisor.com/Hotel_Review-g294305-d304478-Reviews-Hotel_Neruda-Santiago.html gives the correct location.
Friends getaway Traveller
07 Nov 2015
Simple well located hotel
Good hotel located in Providencia, close to good restaurants and public transport. Breakfast was great, but rooms and service was pretty average. Their concierge was good, spoke English and help arrange activities for us.
23 Aug 2014
Simple and Good
Neruda Apart Hotel is an afordable option in Santiago.
Its situated in Providencia, one of the best neighbourhoods to stay in the city just next to a subway station.
The room are simple, but clean and the bath is hot and plenty of water.
It includes breakfast.
If you want something fancier stay in the Neruda Hotel which is basically connected to the apart hotel, but if you are like me that wants something clean, safe and well localized, but dont want to spend a fortunate, than the apart hotel is for you.
In the summer it doesnt have air conditioning though, something to have in mind.
16 Jul 2012
NIGHTMARE AT HOTEL NERUDA
My boyfriend and I were in Santiago in June of this year for a week of well deserved vacation. Right at the beginning we had problems with our flight. Arriving in Santiago, initially we were exited and ready to enjoy every single minute. However, as soon as the second day of our stay at Apart Hotel Neruda, our nightmare started. We were seated at the restaurant at the hotel, having breakfast, when I notice that my bag was gone! We crude for help and were surprised at the reaction of the Hotel personnel. We asked for the video tapes from security and saw that two elderly woman that we’re not gests at the Hotel, entered the Hotel facilities with no security and took my bag. I lost all my documents, passport, money, credit card, cell phone, sunglasses, etc. We demanded the presence of the manager, who took one hour to arrive. His reaction was the worst: he said the Hotel would not do anything for us because it was our fault for having taken care of our belonging. Outraged we went to the police and a consumer protection office and made a report. Days later, when the Hotel finally agreed to talk to use about what had happen, they admitted having problem with the security service and that they had fired the employees who had been away from their positions on the day of the robbery. We have requested a compensation for our losses and until now we haven’t heard anything from then. We will go until the end of this issue even if is necessary to file a lawsuit against the Hotel Neruda.
08 Jan 2018
Old (rooms, furniture, towels, etc) poor service (during check in, check out and restaurant), not well maintained.
The breakfast was poor too. Definitely overpriced for what you receive.
Positive thing: location