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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Casa Lucy

Miraflores 969

5,456

Per Night for 1 room

4.5

EXCELLENT

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Book now, pay at the hotel. Card will be charged as per applicable cancellation policy.

1 ROOM RECOMMENDED FOR YOU

ROOM 1

BREAKFAST INCLUDED

Double Room

5,456

5,456

Total price per night for 1 room

Non Refundable

Booking Policy

BOOK NOW

About Casa Lucy

check-in 12 PM | check-out 12 AM

Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can
Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi. Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colours and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room. Teniente Julio Gallardo Airport is 9 km away from Lucy.

Facilities offered in Casa Lucy :

Free ParkingWiFiFree WiFi3+More Amenities

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  • Including Meal(s)
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Double Room in Casa Lucy

Room Image

Hairdryer,Shower,Wake-up service,Heating,Bathroom
Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

5,456

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Basic Double Room in Casa Lucy

Room Image

Hairdryer,Shower,Wake-up service,Heating,Bathroom
Room Only Pay at Hotel

Non Refundable

Pay at Hotel

5,456

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Classic Twin Room in Casa Lucy

Room Image

TV,Heating,Bathroom,Toaster,Hairdryer,Shower,Wake-up service
Breakfast Pay at Hotel

Non Refundable

Pay at Hotel

5,456

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Casa Lucy Hotel policies

Check in/out Hotel Check-in Time is 12 PM, Check-out Time is 12 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.590 Reviews

EXCELLENT 67 reviews

VERY GOOD 21 reviews

AVERAGE 2 reviews

POOR 0 reviews

TERRIBLE 0 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

AVK1949

Couples Traveller

13 Mar 2018

Lucy! I'm home!!!

Lucy runs a very tight ship at Casa Lucy. Her attention to detail and indefatigable energy is truly impressive (if not a bit intimidating). The rooms are spotless and comfortable with good wifi, satellite TV (with CNN in English) and plenty of hot water (be careful, it was a bit gnarly getting in and out of the shower). We had a room on the second level overlooking the backyard, so it was super quiet at night. The only little wrinkle was a misunderstanding over the free breakfast which includes among other things, cooked eggs. When you ask for breakfast at 8 o'clock, it means you'd better show up in the dining room on time. Usually my husband brings me coffee and a pastry in bed because I'm not fit for human interaction first thing in the morning. Unfortunately, this quaint little habit of ours didn't go over so well with our hostess. So, rather than offend Lucy any further, I got dressed and meekly skulked down to breakfast every morning (much to my husband's amusement). But make no mistake, despite the language barrier that others have mentioned in their reviews, Lucy has a big heart and a burning desire to please her guests.

travel_123499

Couples Traveller

14 Feb 2018

Comfortable, clean and good br....

This was one of the last stops on our Argentina/Chile trip and we were very satisfied with the comfort that this facility provides. It is more of a house than a hostel and the owner Lucy and her crew keep the facilities very clean and in top shape. We stayed for five nights. The room and bed are comfortable, in good condition with good central heating and bathroom facilities. Wifi worked well. Its a few blocks (easy walk) to the main streets. The bus terminal is not too far either or a quick taxi ride if you wish. We had an upstairs room that overlooked the yard and were pleased with the quiet in the room and house. As mentioned by others, it will help if you know a bit of Spanish. Lucy was willing to help whenever she could but I feel she held back because of her lack of English speaking skills; nonetheless, we did OK. You have to inform Lucy the previous night of when you want breakfast the next day. This way, the breakfast table is all set for you. Breakfast was hot eggs, plentiful cereals and bread and was good. Only downside was that we had to correspond via booking.com in order to chat with Lucy and this entailed in a couple of days while booking.com relayed messages to and fro. It would have been nicer if we could have corresponded directly with Lucy. All in all, good and comfortable. Recommended stay.

as85718

Couples Traveller

05 Nov 2017

Excellent hostess, comfortable....

We stayed at Casa Lucy for three nights while traveling through Chile. The room was simple but spotless, the beds very comfortable, and Lucy is a very gracious and caring host who fixes a great breakfast for you each day. The B&B is in a house that is very convenient to the bus station (just a few blocks away) and moderate walk (about ten minutes) into town (where most restaurants and shopping are located). We had a street side room, but didn't have any problem with noise. Lucy doesn't speak much English, so if you feel you need a host that speaks fluent English, then perhaps this isn't the place for you, but Lucy makes a sincere effort to communicate with all travelers. Highly recommend.

exander r

Couples Traveller

09 Jun 2017

Great service and location

Clean and friendly service but you will need to know a bit of basic Spanish. The rooms were spacious and the wifi fast. We stayed in the room on the bottom floor and the walls as well as the doors were paper thin. The result was we were kept awake by all the other patrons moving back and forth and socialising in the reception. Things quietened down after about 11pm. Lucy got up at 6am which was early enough to make us a lovely breakfast with cheese, ham, bread, jam and coffee. We were able to catch the early bus to Ushuaia. She also arranged a taxi for us which came promptly.

RubyR002014

Couples Traveller

07 Apr 2017

Exceptional!

My husband and I stayed in Casa Lucy for two nights, one night prior to and one night after going to Torres del Paine. We can't speak highly enough of Lucy. She is a wonderful host and was very helpful throughout our brief stay. The house is exceptionally clean and in a quiet part of town, which was much needed after a long day's travel. Thank you, Lucy!

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