Marina Royal Palace Hotel is like a city within itself on the coast of Burgas, Bulgaria. The hotel grounds are expansive and beautiful,
Marina Royal Palace Hotel is like a city within itself on the coast of Burgas, Bulgaria. The hotel grounds are expansive and beautiful, housing a varied set of leisure facilities. Guestrooms are lightly decorated, giving an air of simple luxury. You will have no trouble immersing yourself at this Burgas hotel.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 11 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 163 reviews
VERY GOOD 103 reviews
AVERAGE 46 reviews
POOR 21 reviews
TERRIBLE 15 reviews
02 Jun 2018
About an hour transfer from the airport.
We had a lovely view of one of the pools from our balcony, a 2 min walk from the beach. The room was perfect for us, close to everything! The room was cleaned everyday to a very good standard. I found the whole hotel to be of a very clean standard.
Food was good different every day, I found the salads and fruit to be fresh every service, the meals on the hot counter were to a good standard but not always as hot as I would like. The out side Food area all cooked fresh and very nice, and the cakes/puddings were very yum!! Kids especially like this section!!
The staff were all very nice, polite and friendly.
The only down side for us was the water park that is on site did not open until our last day but it didn’t effect our holiday as there was lots of other things for us to do.
Would definitely recommend this hotel!
30 May 2018
We are here currently Don't come in May! 3/4 of the complex is closed despite all amenities being advertised in brochure Bit of a rip off! Also disappointed Royal Palace despite being the 5 star hotel is not any where near as nice as Marina Beach where we have stayed before on this compex
22 May 2018
Our Summer Break....... In May....
Honest review for the Marina Palace Hotel in Dyuni Royal Resort. We arrived bleary eyed after a long day's travel into the resort.
Flight was good over with Tui. Apart from some drunken passengers, not the airlines fault though and they handled it well.
On arriving we were under the impression that we would be staying in the pelican Hotel. We were told that we were in marina Palace. Which after some digging, found it was Bulgarians equivilant of a 5 star. Not what I would say it was but, it was an upgrade non the less.
Rooms are OK, A/C doesn't work, but climate was bearable this time of year. Most of the staff are friendly and the occasional one smiles.
Don't get caught out with "towel gate" make sure you keep hold of either a towel or token, otherwise reception will charge you a second mortgage for replacement.
Food and drink was all inclusive, good selection and enough of it fresh if wanted to eat that way. Especially like the cooked to order counter. Omelettes I the Morning, cooked meats and stir frys in the evening.
Beer is Becks draught, and lots of wine, cocktails available, although sometimes the alcohol content might as well be neat!
In summary, came here with partner and 2 year old daughter. Was a pleasant stay, certainly not what I would class as 5 star, but we were upgraded, (don't know what the difference would have been).
Water Park wasn't open until 1st June, not explained when booked, if I had older children with me this would have clearly been a let down.
All In all a Happy Holiday. ??
26 Oct 2017
Very disappointed but can see ....
We booked the holiday village for the last two weeks of September. We weren't made aware prior to the visit that the complex we booked was closed and we were being transferred to Marina Royal Palace, not the fault of the resort but not a good start. This was our first trip to Bulgaria so we weren't aware how everything closes down at the end of the season.
Hotel was OK, we had to be moved to another room because air conditioning unit was leaking, walls were soaked. Room was junior suite with reasonable view, can't fault the rooms but the beds are awful, too low down and very very uncomfortable, no good if you have a bad back.
Food was OK but not great, biggest problem is that it is served far too cold, food like hot chicken must be kept at the correct temperature to avoid risk of salmonella. By the end of the second week we really struggled with the food and we're not fussy eaters. Pool areas and beach are beautiful and very clean, wasps are a huge problem everywhere. The entertainment team are brilliant and the biggest asset this resort has, they work hard all day and night to provide entertainment, the shows are well planned and the fireworks are a really nice touch. This team are the jewel in the crown for this hotel, other staff members could learn a lot from them.
The disappointing thing for us was that after three days everything started to close down, the hotels were empty, the pools on the holiday village side were emptied, the bars and disco in holiday village closed, the entertainment had to be moved from the amphitheatre to one of the closed hotels, the beds on the beach were being removed In fact everything was being closed down around us. If we had been made aware this was likely to happen we definitely would not have booked for this time of year. The grounds are beautiful and extensive so provided opportunities for walking but weather was not so good during the second and rain prevented this. Be aware if you are visiting the last two weeks in September you will have a similar experience, the weather changes and most resort shut down, go early September.
To cap it all when we arrived home we found our cases had been gone through at the airport and perfume and after shave stole from the cases, only the empty boxes remained, this is despite using tie raps to seal the cases - very disappointing. The extra leg room seats we paid for weren't allocated to us on the plane. These last two points are nothing to do with the resort but worth noting if your travelling from Bourgas airport.
Will we return? This I'm not sure of, there were lots of pros ie the beach, the facilities in holiday village and the entertainment team but also some cons ie the food, the wasps, the uncomfortable beds. If we do return it will most definitely be at a different time of year but currently I'm not in a rush to do so.
11 Oct 2017
Loved it but a few minor disap....
Me & my husband stayed here for the last week of September for our 1st wedding anniversary. We had originally booked to stay in the Marina beach hotel but we were informed two weeks before arrival that we had been moved into the marina palace hotel, as the hotel was starting to close down for the winter. Turns out it was better anyway, as when booking into the marina palace hotel you get to use more of the facilities across the whole resort. If staying in the marina beach you cannot use the marina palace restaurant or lobby bar.
We arrived around mid-day & the lady on the reception desk was quite blunt but I wouldn't go as far as saying she was rude...just straight to the point. (I think other people reviewing the staff's rudeness need to remember we are in a different country where they approach things differently, also their first language isn't English! So they do well for speaking English/German/Russian/Spanish so fluently, even if sometimes it may come across as quite blunt.)
Anyway, we had a bell boy collect us from reception & show us to our room & he carried our luggage. Our room was lovely, very comfortable, very clean, very spacious. We had paid a bit extra to have a sea view room & wow! It is worth it, our balcony was directly over the sea, overlooking the pier/beach & hills in the distance. It's beautiful. There isn't much supplied to you in the room but we always bring along our own toiletries etc anyway, so didn't pose a problem. The shower was good, the beds were comfy & they give you extra blankets & pillows in the wardrobe if you need them. The safe is 9 Lev per day to use, I've stayed in many all inclusive hotels & never had to pay to use the safe in the room. The mini bar in the room was stocked with cans of coke, fizzy orange, and still & sparkling water on the first day but isn't restocked whilst you're staying. Again it didn't cause us a problem.
You get a towel card per person & swap this for a towel down by one of the many pools but they only work between 8am-12pm & 4pm-7pm (not sure if this is all year round or just because it was the end of season) we had three lovely days with the sun shining & it being around 24 degrees. Then the storms hit & it was awful! It does get a bit boring whilst it's raining as there's not much to do. The entertainment team are fantastic & work all through the day & night to keep you busy but dancing classes & board games aren't really our thing. Nevertheless we still relaxed in the lobby bar for most days. The shows on the evening are great, they have such a talented entertainment team, they all have different talents to show off for the evening shows. They were in the amphitheater for the warmer nights (about a 10 minute walk from the main hotel) which is followed by a disco at the aqua pool bar, fun but cold. They then moved the shows into the Marina beach hotel lobby bar for the colder nights, again followed by a disco in the same bar, that was on till 2am. (There were also no guests staying in this hotel due to the time of year, so it didn't disturb anyone)
The bars are all clean & do lovely cocktails!Bar staff work very hard & are really polite & smiley. They both have a big terrace that overlooks the beach which is nice.
There are Italian & Bulgarian al la carte restaurants aswell but you can only go to one of them, we chose the Italian, which was so good. 100% worth a visit & it's all included within your holiday price.
There's also a sky bar at the top of the marina palace hotel, we didn't visit here as you have to pay for your drinks up there for some reason? There is a supermarket on site, along with other small shops.
The water park looked fantastic but it was all closed by the time we went, aswell as the arcade. All the toilets dotted around are spotless & you see the cleaners working all day throughout the resort.
The beach is beautiful, the sand is clean & the sea is so clear that you can see the fish swimming around your feet. Be careful of the jellyfish & crabs, there were quite a few of them but as I say, you can see straight through the water, so we spotted them before standing on them!
The only other thing that could put some off returning was the amount of wasps! They are everywhere, you can't even sit down outside without them swarming around you. We did eventually get used to it but it wasn't nice, especially whilst trying to relax on the beach or by the pool.
There are so many stairs around the complex which for us wasn't a problem but wouldn't recommend coming here if you have trouble walking.
The food...I wouldn't say it was 5 star food but it was decent. We found it was much better food in the Marina palace hotel then the Marina beach hotel, there is lots to choose from but it did get a bit repetitive towards the end of the week.
We didn't visit sozopol, so can't comment on there but there were taxis in the complex & a price list to different towns/cities.
I would come back here again but would come a bit earlier on in the year, so you get full use of the resort & better weather.
Although they seem to cater well for children & they have a kids club I'm unsure wether I'd bring my two young children here.
Overall we had an enjoyable stay, not the best all inclusive we've stayed in but we still had a lovely break.