Property Location Located in Antwerp (Amandus - Atheneum), City Apartments Antwerp is within a 15-minute drive of Museum Aan de Stroom
Property Location Located in Antwerp (Amandus - Atheneum), City Apartments Antwerp is within a 15-minute drive of Museum Aan de Stroom and Red Star Line Museum. This apartment is 1.6 mi (2.5 km) from Steen Castle and 1.7 mi (2.7 km) from Sportpaleis.
Rooms Make yourself at home in one of the 29 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided weekly.
Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Dining Continental breakfasts are available daily for a fee.
Business, Other Amenities Featured amenities include express check-out, multilingual staff, and laundry facilities. Self parking (subject to charges) is available onsite.
Check in/out Hotel Check-in Time is 4 PM, Check-out Time is 10 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 26 reviews
VERY GOOD 41 reviews
AVERAGE 26 reviews
POOR 15 reviews
TERRIBLE 8 reviews
21 May 2018
Good location, large room with....
Good location, near centraal station. Helpful/friendly guy on reception, nice big room bright new fittings/furniture. Open plan kitchenette has everything you would need to prep munch for evening and breakfast. Supermarket down the road as you come out hotel from left. Really good value. Handy for stopover from Amsterdam with Flix bus.
Friends getaway Traveller
24 Apr 2018
If you need a lot of space aro....
Very roomy (40m2) and nice apartment. Lots of sunlight (backyard penthouse). Own kitchen was nice and equipped to the minimum level you expect. Comfortable beds and a nice kitchen table with 4 chairs and sofa and a television.
10 Apr 2018
Very basic apartments and extr....
Our group was two families (4 adults and 4 x under 12) and we booked two apartments for two nights.
Firstly the pictures are deceiving. They are not very well equipped and certainly do not have the furniture advertised in the photos. For both apartments we were in there was only one sofa (not two as the pictures described). They had been cleaned but the shower facilities were poor with a reduced flow. Equipment provided was barely adequate - even between the 2x 4 person apartments we had booked there was not quite enough cutlery/plates/glasses for all eight of us. It does not take a lot to ensure that there are enough plates, cutlery, cups and glasses for the number of people the apartment was noted as catering for. One of the apartments had no kettle despite stating clearly that all apartments had hot drink making facilities.
The beds were okay and the linen clean but the walls are paper thin and nearly every word could be heard from the apartment next door.
The reception being only open for a few hours is okay to work around but the staff need to be more clued up on how to check people in. We reserved two parking spaces for two cars with roof boxes. We stressed at the time of booking that we needed a high space and were assured in an email that this would be guaranteed. When checking in we reminded the receptionist that we had to have two high spaces and he confirmed our allocated spaces were for this and told which garage door to go through. We sent one car down after confirming the roof was tall enough to accommodate us and the roof box was damaged as the ceiling was not tall enough afterall. The steep sloped entrance made this hard to judge and considering we queried this with the reception guy we were very cross. The reception guy apologised and admitted he was responsible and tried to help by buying us a thick role of selotape to try and bind it together. We immediately contacted the management but they have done nothing to remedy the issue despite their employee admitting that it was his fault . We are taking this further and appalled by the lack of customer service and care the management have when an employee of theirs made a mistake that resulted in a costly consequence.
Regardless of the roof box incidence we would not recommend these apartments - the basic facilities and lack of customer care is not something worth paying for.
22 Mar 2018
We had to go through 3 dirty unserviced rooms before we finally were given a 4th one that had been cleaned, and this wasn't even what we paid for (paid extra for a double bed and got a room with 4 singles)
When the manager came up with us he had to knock on the door of every room we looked at, so clearly they had no idea what rooms were occupied.
Manager looked like he was drunk or hungover and just rolled out of bed when we arrived at 4, showed up at the desk in disgustingly dirty pyjamas and slippers and the smell of stail cigarettes and god knows what else was rather overwhelming (and I'm a smoker!)
Our parking space (which we paid €12 for) was taken so we got pushed in to the corner, we have a 3 door Clio and we couldn't fit the car in the spot even after moving the dustbins out of the way.
There were posters hanging up with CCTV images regarding a dangerous person that had been seen roaming the halls of the apartments and if we saw them not we were not to approach them.
We left as we did not feel safe, clean or welcome and when asked for a refund we got laughed at and simply told "no".
Currently in talks with their head office to get our money back but they seem just as dismissive and uninterested.
Will certainly NEVER be using Be-Housing again, and I recommend you stay well clear of this place.
Solo travel Traveller
01 Mar 2018
Great location with all amenit....
Nice apartments for the price, nice location and great staff. It was a bit cold but it was very cold overall that weekend in Europe so understandable that under regular circumstances it was fine. You could hear apartment upstairs quite easily so bring your ear plugs just in case.