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About Best Western Hotel Docklands
check-in 3 PM | check-out 12 PM
Property Location Located in Antwerp (The Islet), Best Western Hotel Docklands is within a 10-minute drive of Museum Aan de Stroom
Property Location Located in Antwerp (The Islet), Best Western Hotel Docklands is within a 10-minute drive of Museum Aan de Stroom and Butcher's Hall. This hotel is 1.3 mi (2.1 km) from Antwerp City Hall and 1.3 mi (2.1 km) from Antwerp Market Square.
Rooms Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and you can also request irons/ironing boards.
Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.
Dining Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Business, Other Amenities Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in Antwerp? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Facilities offered in Best Western Hotel Docklands :
Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 12 PM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 38 reviews
VERY GOOD 100 reviews
AVERAGE 45 reviews
POOR 23 reviews
TERRIBLE 17 reviews
18 Apr 2018
One star hotel for three star ....
First of all, this hotel was located in a building site. It didn't even feel safe walking there and it was extremely loud.
At check in we had to wait 15 minutes while the two people working in reception was arguing with another customer. At check in we asked if they had a night reception and the answer was "of course, we are not a hostel!". This was not true and everything was locked down when we came back at midnight.
The room was under all critique. It smelled like mold, there was hair on my pillow, lights were broken in the bathroom, the "double bed" was two different beds put together where one of them were missing a mattress so you could feel the springs. The beds also slid apart during night and I ended up on the floor.
This was the worst hotel I have ever sated in. We complained at checkout but I fear it was to deaf ears. I left shocked and angry.
09 Apr 2018
Nice hotel, fair price
The hotel is good expect normal things, all works as expected. There is construction of new building ahead but its not a big issue - almost no noise behind the windows. The service was ok nothing to complain.
Solo travel Traveller
05 Apr 2018
last minute booking. called that i would arrive around closing. due to delay i arrived 30 minutes after closing and staff stayed and waited. yes i repeat, 30 minutes AFTER closing time, staff waited for my arrival.
the next morning i could not enter the hotel as a result of error on roomcard. staff, an, opened door and delivered extra key in case this stayed "broken".
the wetter was good so i decided to go for lunch in the city. again, my expectations were so blown away. i was suggested many options. one was even called to see if it was open already. furthermore, i was even recommended where not to eat if i was looking for quality.
can you imagine how you feel when you leave a place like this and staff makes such a huge difference? my compliments!
rooms? i had 102 next to the elevator. very clean, modern and new looking interior.
just experience this place yourself in the harbour-area. city and highway close by. you will be suprised.
29 Dec 2017
Good Service and Good Breakfas....
I stayed at Best Western Antwerp for 1.5 weeks and the staff were always welcoming.
The room is quite big with bathtub and always clean when you reach after work.It also refill your shampoo,sopa etc daily.
The open breakfast each morning offers lots of variety and the fresh orange juice is one to try.
The only negative is construction just infront.
16 Oct 2017
BEWARE - No air conditioning a....
This is the worst Best Western hotel, I've ever stayed in. There is no air conditioning, only a small fan is provided. My stay was in August the room was hot, forcing you to open the windows, hundreds of mosquitoes eating you alive. To make matters worse there is a high rise building under construction across the street. Construction noise from 7:00 am until 5:00 pm