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3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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AlpineResort Zell am See

SchmittenstraÃ?e 125

SOLDOUT for the selected dates

4

VERY GOOD

About AlpineResort Zell am See

check-in 3 PM | check-out 11 PM

Located directly on the ski slope next to the cable cars, this 4-star hotel in the Schmittenhöhe Ski Area in Zell am See offers
Located directly on the ski slope next to the cable cars, this 4-star hotel in the Schmittenhöhe Ski Area in Zell am See offers panoramic views of the surrounding mountains and Lake Zell. AlpineResort Zell am See features a large indoor pool, a sun terrace, a childrenâ??s playground, and a relaxation area with a hot tub, steam bath and sauna, as well as massages and beauty treatments. For small children, baby monitors, changing tables and high chairs are available. The Zell am See AlpineResort's relaxation garden overlooks the Schmittenhöhe mountain and features sun beds and a natural pond. The restaurant offers views of the ski slope and serves Austrian and international cuisine. Half-board consists of a big breakfast buffet, a packed lunch, an afternoon snack, and dinner with a choice of dishes and several buffets. The bar and lobby were renovated and enlarged in autumn 2016. A ski school, a ski rental, a ski shop, and a private ski lift for beginners are available on site. 3 downhill runs lead directly to the hotel. The trassXpress, the Sonnenalmbahn and the Schmittenhöhenbahn cable cars are immediately adjacent to the hotel. A storage room, where you can store your ski and hiking equipment, is featured directly at the cable car station. From mid-May to mid-October, the Zell am See-Kaprun Card is included in the rate. This card offers many free benefits and discounts, including free use of local cable cars and buses.

AlpineResort Zell am See Hotel policies

Check in/out Hotel Check-in Time is 3 PM, Check-out Time is 11 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 3 PM and the standard check-out time is 11 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4154 Reviews

EXCELLENT 62 reviews

VERY GOOD 45 reviews

AVERAGE 18 reviews

POOR 20 reviews

TERRIBLE 9 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

onedutch

Business Traveller

20 Mar 2018

Modest Hotel, not suitable for....

Serving beer to large groups is slow. Common areas are all hermetically sealed at night and look deserted, no friendly ambiance when arriving home from apres ski. The breakfast and dinner were very complete and varied. Main switch switches off the sockets, your phone will not charge.

marcT4751KS

Family Traveller

06 Mar 2018

Great location for skiing, goo....

There were 5 of us here for a half term ski break. The hotel is in a top location for skiing, genuine ski in and ski out to three big lifts with hardly any queues at half term. The rooms are a good size and have everything you need. The food was very good, my kids always found something they liked. Some great staff and one grumpy one! Drinks are pricey ( tap water at €4 a carafe) and you can run up quite a bar bill charging to your room. Wi-fi is only in the public areas which helped to get the kids up in the morning for their fix of social media. Downsides? The great ski in/out location means you are a long way from any life at night. It’s a bus and a taxi back. The pool was so cold my kids refused to use it so as a plan to keep them off their IT before dinner didn’t work. Bar service can be a bit slow in the restaurant and the hotel bar and staff are very good it is dead. For the ski in you need to be happy with a tricky red or icy blacks or enjoy poling along a blue.

claryNorthampton

Couples Traveller

05 Mar 2018

Amazing

My husband and I have just returned from what we can only describe as a perfect skiing holiday. Being "older" skier's we try very hard to locate a "ski in ski out" hotel. Often disappointed on arrival to find steps, long walks etc to lifts. This hotel is ideal. Right on the slopes, you literally walk out of the locker room and hey presto- lifts and nursery slopes. From the minute we arrived every member of staff were so helpful. Ski passes, bath robes for the sauna etc. all available via reception. Food was superb everyday with choices selected at breakfast time and as you were allocated a table for the week you got to know your waiting staff- Jose was particularly helpful and we were sorry to have not been able to say cheerio to him. Rooms tidied every day, in fact ours was serviced during our breakfast and we had great fun guessing how towels would be left- Elephant, Swans etc. Good pool and sauna to use after a day on excellent slopes. Our only small "gripe" was the number of children in the hotel who were using the lift as a play area. Coming in from the slopes the last thing you want to do is have to walk up several flights to your room- However, we have fallen in love with this resort and the hotel and have already made enquiries about returning for the Christmas period 2018 ! Thank you to all staff and management.

Jan_Bergendahl

Family Traveller

05 Mar 2018

Such a potential, but no no no

It feels so sad to to write a bad review about a hotel that have so much mixed feelings and also good things. But the fact is that it is the location that makes this hotell. Location **** but you have to be an intermediate+ skier to get down here with 2 black and one red slope. The red one gives you a few minute walk up the hill to get back to the hotel. Room *** Warm, dry air, smell of dust and from probably the thick carpets. small fridge with nothing in if you don't order. Your own drinks in the fridge not allowed!? Cleanness *** No change of linnen in one week, smell of urine in toilet until we clean it our self! Breakfast **** pretty OK, but often it was empty and not filling up even if it was 30-45 min left on breakfast. Need something more meaty, like sausage, bacon and it would be really nice. Pre paid 4 "course" dinner * Oooohhh, what a joke at a 4* hotel. Course one is not a course at all it is sallad buffé. Course 2 was buffé soup, beef broth every day an some days old pancake to put in soup as filler. The other soup varied but not a course in my opinion. Main course you had to order in the morning at breakfast what you want to dinner and you could usually chose from 2 different meals, meat or fish. And vegetarian btw. 4 nights we gave it a shot, but how disappointing. The meat has been ready for a long time and dry as never before, potatoes half raw and dry. Shack quality!! The desert would have been better if it was cookies bought in the store.. DO NOT BUY THE FOOD HERE. Were gave up after trying 4 days (even it was prepaid) and took taxi to town and had dinner in 3 different restaurants, all excellent.. SO SO sad!. The pool area ** Sauna is not a sauna, it is a warm room. I am from Finland and know a sauna.. My son was not allowed in to sauna and "heat" up after day of skiing since it was 15 years of age to go in?? What! Jacuzzi, fits 2 children, controls falling of and water suddenly just go away! Ski lockers, ski rental/store, bar **** Well organized. Personel **** We thought that we got treated well, few grumpy ones in restaurant but happy ones also. Tear down all about the dinner and do it like an "a la carte" restaurant with "food a la minute" and this can be really good with some tweaks here and there. I saw the owner in the aula and he was very keen it loked nice so I know he cares! He need to eat in the restaurant under cover for 7 days straight or sent a food consultant to do that.. This is a little bigger fix but doable! the other things can easily be addressed!

Marcel F

Family Traveller

10 Sep 2017

Family Summer Holiday

A great location with cable car stations nearby. Lots to do and see with excellent local transportation - both rail and bus. The summer card was excellent and allowed free travel on cable cars, chair lifts and the ferry etc. We had a two room suite which was large, bright and very clean. The view from the balcony was lovely. The food (main course) was varied but you had to make your choice in the morning with a buffet offered on one or two nights. The salad starters were the same every evening.The food was presented to a very high standard. We liked having our own allocated table for the duration of our stay. The bar staff and waiters were polite and efficient - particularly Mario and Josef who should be commended on the level of their customer service. A fridge is provided in the room but you are asked not to use it unless it is for the mini-bar service which is an additional cost to the all inclusive package. We would of liked pricing details for the minibar in our room without having to find out at reception. Overall, it was a lovely family holiday and we would recommend the hotel and certainly think about a second visit.

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