ROOM 1

3 Adults , 2 ChildrenEdit

Adult (+12 yrs)

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Children 2-12 yrs

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Hotel Kaiser in Tirol

Dorf 11

30,948

Per Night for 1 room

4.5

EXCELLENT

Instant Booking Confirmation

Book now, pay at the hotel. Card will be charged as per applicable cancellation policy.

1 ROOM RECOMMENDED FOR YOU

ROOM 1

ALL MEALS - BREAKFAST, LUNCH & DINNER INCLUDED

Family Room

30,948

30,948

Total price per night for 1 room

Non Refundable

Booking Policy

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About Hotel Kaiser in Tirol

check-in 2 PM | check-out 10 AM

Property Location Located in Scheffau am Wilden Kaiser, Hotel Kaiser in Tirol is in the mountains, a 5-minute drive from Brandstadl

Property Location
Located in Scheffau am Wilden Kaiser, Hotel Kaiser in Tirol is in the mountains, a 5-minute drive from Brandstadl Cable Car and 6 minutes from KaiserBad Ellmau. This 4-star hotel is 2.3 mi (3.7 km) from Hintersteiner See Lake and 3.5 mi (5.6 km) from Hartkaiser Gondola.

Rooms
Stay in one of 64 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes.

Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.

Dining
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

At Hotel Kaiser in Tirol, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

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Family Room in Hotel Kaiser in Tirol

Room Image

All meals - Breakfast, Lunch & Dinner Pay at Hotel

Free Parking ,Free Wireless Internet ,All-Inclusive

Non Refundable

Pay at Hotel

30,948

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Parking

Free Wireless Internet

All-Inclusive

Standard Studio, 2 Bedrooms in Hotel Kaiser in Tirol

Room Image

All meals - Breakfast, Lunch & Dinner Pay at Hotel

Free Parking ,Free Wireless Internet ,All-Inclusive

Non Refundable

Pay at Hotel

37,137

Per Night

BOOKING POLICY

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

INCLUSIONS

Free Parking

Free Wireless Internet

All-Inclusive

Hotel Kaiser in Tirol Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 10 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 10 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4.5132 Reviews

EXCELLENT 90 reviews

VERY GOOD 32 reviews

AVERAGE 2 reviews

POOR 2 reviews

TERRIBLE 6 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Richard B

Family Traveller

26 Mar 2018

The hotel has lost it’s cosine....

It saddens me to write this review as my previous 7 stays at the Hotel Kaiser were all 5 out of 5. Since the hotel has been connected to the new KaiserLodge they have removed the bar and reception. Other than at dinner and during skiers snacks (afternoon tea) you wouldn’t see any members of staff other than at check in and checking out. You feel isolated and the hotel is just an add-on to the main building which is now the lodge. Don’t agree with the skiers snack being self-service – only the drinks has changed rather than the food and it feels more like an all-inclusive in Spain rather than a 4 star in Austria. This year the price went up by 400 euros compared to last year and it was my wife and daughters who really wanted to go back, my daughters wanted to see our photo with Barbara (the owner) that was taken last year as we have stayed there so many times, only to find out it wasn’t on the wall with all the other pictures of previous guests and they were really disappointed. For the extra 400 euros we received free drinks with skiers snack which is nice but not worth the extra money we paid. Unfortunately there were a few things that we didn’t receive as previous years, chocolate on the pillow when we arrived, no welcome drink on the Saturday evening before dinner, no fruit bowl by the entrance that you could help yourself to. These may seem small but it’s the little things that made this hotel so special. The hotel was busy on our first and last night as there was a conference on but during the week it was really quiet. This meant that there was no kids’ food in the dining room and the choice of food wasn’t as great as previous visits. The quality of food is still fantastic and the bedrooms are the same so no complaints there although on our last night the room next to us were out on their balcony at 1.30am talking and laughing which was the first time we had ever experienced this at the hotel and it’s not the hotels fault but certainly was an inconvenience. Would I go back? Not sure unless they bring back the bar and reception, the reception only has to have one member of staff from say 8.00am – 10.30am and from 3.30pm - 8.00pm approx. This would make the hotel feel like it did previously, they don’t need someone there all day in the winter as majority are out skiing/boarding. Finally I would like to thank all the staff especially Kristijan in the restaurant and all the reception staff for all their hard work over years.

James W

Family Traveller

12 Mar 2018

Confused hotel with poor servi....

Possibly the worse service ever. Very disappointing for an Austrian hotel and don't be late or the bar is shut! Food is excellent but again don't be late. There is no management and no one at reception after 10 pm so good luck if you have a problem. There are two different hotels in one and and one seems to be served very well the other no staff or service and ignored.

Family Traveller

09 Mar 2018

Disappointing stay at the Hote....

My party consisted of two adults and four children and another two male adults for six days. First impression of the Kaiser Lodge was very good and the Hotel Kaiser was acceptable but this very soon turned to a big disappointment. The two hotels do not gel together and all the interest is now put into the Kaiser Lodge. The only bar is in Kaiser Lodge, however the dining room is in the Kaiser hotel which is without a bar or any type of bar service. The all-inclusive is only in the hotel and only provided when at the table eating dinner. To enjoy an aperitif proves to be awkward as the children’s facilities are in the hotel, which are all very disjointed and disappointing. The afternoon tea is self service in the hotel but don’t arrive a minute late as all the drink machines will be turned off and all the cakes whisked away! If a drink is requested, it is met with somewhat a bemused if slightly patronising manner whilst pointing at the clock making one feel like ‘Oliver Twist’ It proved to be difficult to buy a pre-dinner drink in the Lodge. I tried to get service at the bar but after 10/15 minutes I gave up and went for dinner. The food is very good and plentiful but it is never the nice and relaxed meal one would enjoy due to our bench seating and self service buffet and the constant bustle and noise from the clearing of plates. Again on the dot, not even allowing time to enjoy your dinner as it is all switched off, even the coffee machine. Feeling once again like ‘Oliver Twist’ One of our party was arriving late on the second day. I thought not a problem to have the second bed made up in the double room but after repeatedly asking for this to be done, it was to no avail. I eventually had to make a request at the bar to provide us with sheets so we could do it ourselves. I had to make this request at the bar as at 10 o’clock the front desk (reception) is closed and no management is evident anywhere at any time. At this stage we were more than ready to move on but fortunately the children were happy and we had hired all our ski equipment from the very well-equipped hotel shop. The hotel is well situated and its easy skiing from the back of the hotel or to get the ski bus at the front so we took the easy way and decided to put up with it for the sake of the children but NEVER AGAIN WILL I STAY AT THIS HOTEL.

llaing1

Family Traveller

08 Mar 2018

Service let’s down what is oth....

We booked a week with two other families on 24/2. On arrival we discovered we had been booked in for 24/3. The hotel were quick to sort the issue and all was fine. The facilities are excellent with enough to keep all happy. I agree with others who talk about a slightly limited menu, particularly for vegetarians albeit they accommodated when we asked. Some of the waitresses were friendly but the majority of staff whilst not being rude, were not particularly engaging. We booked our trip independently with all 3 families paying a deposit. Only 1of the families received a confirmation of booking and payment. On receipt, we should have checked the date as it had been inputted incorrectly by the hotel for 24/3. 1 of the families who had not received a confirmation of payment and booking, sent an e-mail asking about the deposit and confirming all was well. They received confirmation of both date and that the balance of payment could be paid on arrival. Due to the confusion on arrival, we were told to pay on departure. When the date of departure arrived we were charged the £ for the week we had stayed as opposed to the week we had requested. As there were a no of serious errors on their part namely inputting the wrong date, confirming the date we had given a few weeks before and not sending confirmations to guest to check the booking, we felt it was fair to pay the price we had been quoted. Initially we were told there was no manager for us to speak to. The receptionist was understanding but after speaking to her manager, the manager would not compromise and indeed refused to speak to us. We ended up paying the amount we were quoted but only because we stuck to our principles. A disappointing level of service let’s down an otherwise good hotel.

Horys12

Friends getaway Traveller

06 Mar 2018

Compliments to chef.

We had a rissoto and it was five star. New hotel. Unbelievable incredable food. New hotel every small detsil is superb. We visit here jist for coffey but eat almost everything from daily menu. Everything was very good.

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