Get 100% confirmed booking at just Re. 1. Balance amount will be auto-debited closer to the travel date.
About Oaks Gateway Suites
check-in 2 PM | check-out 10 AM
Property Location Located in South Townsville, Oaks Gateway Suites is on a river, within a 5-minute walk of Maritime Museum of Townsville
Property Location Located in South Townsville, Oaks Gateway Suites is on a river, within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. This 4.5-star apartment is 1 mi (1.7 km) from ReefHQ Aquarium and 1.1 mi (1.7 km) from Cultural Centre Townsville.
Rooms Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Wired and wireless Internet access is available (surcharge). Bathrooms have showers and hair dryers.
Amenities Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Business, Other Amenities The front desk is staffed during limited hours. Free self parking is available onsite.
Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 10 AM.
Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.
Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.
Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.
User rating & reviews
Read about experiences of fellow travellers who have stayed at this hotel.
EXCELLENT 182 reviews
VERY GOOD 200 reviews
AVERAGE 63 reviews
POOR 26 reviews
TERRIBLE 17 reviews
26 May 2018
If you want sleep, don't stay ....
I travel to Townsville for business and the location suits me very well for the business as well as dinning out. However, during my stay I was awoken by a loud party next door that started at 3:38am and did not finish until 6:45am. I tried calling reception to complain but no one answered. When checking out I did report to the front desk and was basically told it was a Friday night and a game was on so you have to expect that. Being kept awake for over 3 hours in the middle of the early hours of the morning is just NOT ACCEPTABLE. I will stay at an alternative accommodation for all future trips from now on.
22 May 2018
My hotel of choice in Townsvil....
Just a few little things in the room to make it more comfortable. Larger sofa perhaps L shaped? fresh paint definitely a different colour scheme. that green is so out of date and ruins the vibe a little. You need a mattress topper to make the sleep more comfortable the bed has always been a little too hard. the staff are fantastic. there are a few stand outs. feel free to call about that one. my email is email@example.com happy to chat to whom ever. I always stay at the oaks. Perfect location great views and friendly staff. also you could do with some more gym equipment and a BBQ for the out door area is essential. They are apartments and I stay for long amounts of time. and I would like to accommodate quests from time to time as I feel its my home away from home. Please feel free to call me and also inquire about me with your staff. I rate the hotel high and also I get all my colleagues and friends staying there as well for the last 2 years. I really like this hotel and I honestly believe a few little changes will make it perfect.
02 Jun 2018
My husband and I stayed here for a night as part of a birthday surprise I planned. We couldn't have been happier with the style and cleanliness of the apartment. The view was amazing and the breeze was so fresh!
25 May 2018
A few minor hiccups
We arrived to be told we weren’t on the check in list, did we know there was another Oaks in Townsville - I confirmed we were indeed at Oaks Gateway. We showed our booking confirmation and we were indeed booked (and paid in full) but didn’t come up on the check in list for the day - this problem needs to be addressed by the hotel. Room was spacious (one bedroom) but walls and dining chairs were very worn. Kitchen facilities are good. Bed was terrible, two singles put together to make a king, with a quilt topper ontop to even it out, followed by a flat sheet tucked in, and then another quilt/doona tucked into a top sheet to make a kind of quilt cover, except it wasn’t actually attached so there was (filthy) doona exposed most of the time. Not the most appealing bedding. Excellent location, near restaurants and the Victoria bridge to walk into town. Needs a spruce up to be perfect.
30 May 2018
Home away from home.
Fantastic room with a fantastic view of the Ross River and surrounds. Very roomy and comfortable and in the hub of dining venues.
Car park was a little tight and assigned bays would be better than find your own.