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Mercure Resort Hunter Valley Gardens

Cnr Broke And Macdonald Road

SOLDOUT for the selected dates

4

VERY GOOD

About Mercure Resort Hunter Valley Gardens

check-in 2 PM | check-out 9 AM

Property Location When you a stay at Mercure Resort Hunter Valley Gardens in Pokolbin, you'll be connected to a shopping center,

Property Location
When you a stay at Mercure Resort Hunter Valley Gardens in Pokolbin, you'll be connected to a shopping center, within a 5-minute walk of Roche Estate and Tempus Two Winery. This 4.5-star motel is 0.4 mi (0.6 km) from Brokenwood Wines and 0.5 mi (0.8 km) from Hunter Valley Gardens.

Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a 24-hour health club, and an outdoor pool. This motel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy French cuisine at Elements Restaurant, a restaurant which features a bar and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this motel consist of conference space and meeting rooms. Free self parking is available onsite.

Facilities offered in Mercure Resort Hunter Valley Gardens :

Mercure Resort Hunter Valley Gardens Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 9 AM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

It is mandatory for guests to present valid photo identification at the time of check-in.

In case of bookings where payment is charged directly at the hotel, we need your Credit Card details to guarantee the booking. The booking confirmation is subject to successful validation of your Credit Card by the hotel. MakeMyTrip will not charge your card; however, the hotel reserves the right to charge a part or full amount before the check-in.

The room tariff is inclusive of extra charges applicable for the children.

If your child requires additional bedding and/or breakfast options, please book them as an adult to ensure the correct room configuration. You will be notified of any additional costs resulting from individual hotel policies regarding children staying with parents and age range allowed

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 9 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

The room tariff is inclusive of charges for extra bed for adults.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

4963 Reviews

EXCELLENT 319 reviews

VERY GOOD 399 reviews

AVERAGE 170 reviews

POOR 45 reviews

TERRIBLE 30 reviews

SERVICE LOCATION VALUE ROOM CLEANLINESS

Mary M

Couples Traveller

09 Jun 2018

Exquisite food

We were thoroughly impressed by the delicious lunch we had at the Mercure. All our meals were of high quality and were exquisitely presented. Many thanks to the excellent chef. We would highly recommend dining out here.

SunshineCoastAnnette

Couples Traveller

01 Jun 2018

Great weekend Away

We stayed whilst on a trip to see family, the check in staff were very efficient and polite, our room was upgraded and for the first time in a long while other guests were not put beside us so it was very quite Normally most hotels group all their guests in the one location. The only downside was the service at the restaurant that evening. The meals were surperb' however they didnt do the chefs justice by slack service in the restaurant. Would recommend it however as everything else was very good.

gillysweeney61

Friends getaway Traveller

02 Jun 2018

Mercure ... connecting rooms d....

Placed in a connecting room , noise level unbelievable could hear every word and movement , might as well have been sharing with them . When I rang reception as impossible to sleep they suggesting packing up room in cold rainy night and heading 50 metres away with luggage and up stairs to 2nd level . Just recovering from cancer treatment tired unable to lift , hardly an acceptable solution Most unhappy at the response and being told no one had complained before , yeah right , recorded on my phone . $800 for no sleep . Could and should know better . So disappointed

westy54

Couples Traveller

10 Jun 2018

Second stay. Hotel is starting....

Stayed here for 2 nights in a ground floor apartment that contained a small kitchenette. Unfortunately we were in one of the blocks that had an upstairs area (no lift) so we heard people walking around up the stairs, along the common walkway and inside the upstairs room in high heels late at night. The complex has 9 accommodation blocks, some 2 storey and others single storey, mainly centred around a pool and outdoor garden area. The rooms open out, motel style, onto a concrete walkway that joins the blocks and leads to the reception and dining areas. Car parking is available in front of each apartment. There was also a Spa, sauna, bar, guest lounge and conference facilities. Our very large unit had 2 sets of kitchen style cupboards with a sink, a microwave and a small bar fridge. There was a king bed (very soft), with bedside tables and lamps either side. There was also a chest of drawers upon which the TV was placed, a telephone table, a 2 1/2 seater lounge, a stand alone lamp and a large 2 door wardrobe. There was no coffee table or safe. The furnishings overall were a little dated. The bathroom was huge with an enormous spa bath and a separate shower (shower pressure was good). Apart from the mirror in the bathroom having not been cleaned before our arrival (the large dirty streaks down it were removed the next day) the apartment was very clean. Wifi was included and worked well. However, perhaps the best two features of this hotel were the extensive hot and cold breakfast buffet (with gluten free options) and its location, next to the Hunter Valley Gardens and central to dozens of wineries and close to a number of restaurants. Staff on the front desk at check-in and check-out and in the breakfast area were very friendly and efficient.

Param S

Couples Traveller

03 Jun 2018

Pleasant stay

Stayed at the Mercure Resort for two days as part of the Luxury Escapes package. We had an quick check in and found the room was very clean and comfortable. Breakfast spread was big and delicious. Staff are very welcoming, friendly and courteous and did not hesitate help us. Overall, we had a delightful stay at this resort.

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