Investing in People

Asha Subramanian - Senior Director - Human Resources

 

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.”– Simon Sinek

 

People are the heart and soul of any organization. Stephen R. Covey said; always treat your employees exactly as you want them to treat your best customers. As someone who works in the human resource department, we have to do just that. When you are in HR, loyalty, employee engagement and appreciation, these are not mere words, but an ombudsman. We have to be the voice of the people who define the culture of the company. We have to make sure we engage with each one, and appreciation and recognition is a big part of the job. 

 

Whether it is through initiatives like the ‘returnship’, a programme to on-board former employees, or women who have been on sabbatical from work, and reinitiate them into the organization; or something like the GoAlpha mail awards, which is an exciting new platform for recognition that we have started.

 

The idea for GoAlpha was simple - we wanted to integrate the family at home, with the family at work. The GoAlpha awards recognize top performers every month over email. The difference? Apart from a note of appreciation from the manager, there is also a note from a family member. This small detail, takes it to a completely new level. When a family member, actually writes, ‘I am proud of you,’ there is no other joy greater. 

 

Another example that comes to mind is when a senior manager, who had recently left us for another organization, reached out to me via email. After barely a month in the new job, he reached out to me, wondering if he could return. He said ‘It’s the work culture at GO-MMT that gives a sense of belonging. We were more than happy to figure out a way to get him back and so we did.

 

To be able to facilitate this, to find new ways to recognize the hard work, the investment of the talent that walks in through the doors of the office every day, honestly, it is more than a job - it is a privilege.