CEO's Ring of Honour Awards

A Tripper since 2020, Vedant exhibited a high degree of ownership & customer centricity to reduce refund-related agent contacts from 3% to 1.5%, with 75% of refunds happening in less than 5 mins. He helped improve payment success rates and refund experience for redBus customers while working to reduce Merchant Discount Rate.

Leadership qualities that helped him bag the prestigious award:
Giving & taking honest feedback; & building trust-taking everyone along.

Success recipe that he swears by:
Find magic in the little things, and the big things will start to show up.

When not working, he loves to:
Spend time either playing or watching football/tennis.

 

One quote that forever guides him:
Success isn’t overnight. It’s when every day you get a little better than the day before. It all adds up.