WelcomHeritage Woodville Palace Reviews, Shimla

The hotel boasts on vintage experience, but not at all advisable during winter stay. They do not have hot water in bathrooms for all taps. The room is not adequately warm as there is no central heating they supply room heaters, of which one is not enough, we ordered for 2. The meal is average.

The service of the hotel is authentic,we have reached around 5 am in morning and they provided the room at that time. The room was excellent and services provided by the hotel management was excellent. Me and my wife went there for new year eve celebration and the arrangement for the party was excellent, they arranged bone fire also. Food quality is excellent. Only one word is sufficient for this hotel "Owsome experience".

Hotel turned out better than expectations. It is a beautiful property. Close to the mall, 15 minutes walk, yet away from the rush. A true heritage property with great service. I will definitely stay here if I visit shimla again.

The quick check-in and check-out process was really good. We really liked the room though a LCD TV in today's world is more desirable than a 21"TV. Moreover, most of the Sports channels on Tata Sky were not viewable since they were not subscribed for. The Room Service was very efficient and very very prompt. Though it was not easy to get through to them. Moreover, the Room Service starts at 7am. A 24/7 service would have been better since most of the hotels provide it. House-Keeping service could have been better since they did not keep enough towels for a family of 3 (2 adults and a kid). We had to had to ask them to provide them on a daily basis. The food we ate in the Dining hall was good. However, they preferred to serve from the Buffet Menu and if you order from the Ala-Carte, they did not seem too happy about it and used to tell the guests that the waiting period would be 30-45 minutes and it used to take that long. Overall, I would still rate the hotel as Very Good!

Excellent heritage property, with lush gardens and quiet surroundings. Well located with ample car parking. Good service and food. Absolute value for money.

Located distinctly apart in a solitude yet important location around the Secretariat in Chhota Shimla, Welcomville is a welcome respite from the crowded mainstream hotels. The heritage property is decently managed by polite and courteous staff. However the property is not well maintained in terms of lawns, no playing area for kids, poor breakfast menu and only 1 dining hall. TVs are outdated with poor reception. No option of barbeque outside or any other event. An ideal place for those looking for only solitude.

Not at all a 4 star hotel. Rooms are not upto the standards. Very poor hotel services i.e. room service, house keeping and restaurant services. Hotel is utilizing services of minimal staff to save money. Rooms and bathrooms are not upto the mark. Not recommend to anybody.

We travelled from Delhi to Simla and stayed at the hotel for 4 days. On the positive side, the hotel is in good condition, very nice location and not very costly. The food quality and room heating requires a lot of improvement. Shimla is a cold place, two members of my family fell sick due to cold climate. Would suggest the hotel to provide either central room heating or better room heaters. All in all it was a decent experience and worth the money spent.

The hotel is good about its courteous & efficient staff.

Hotel was Good. Great hospitality. Room service did take longer than usual at certain times, but overall it was a great experience.