The Resort, Mumbai

11, Madh-Marve Road,Malad, Aksa Beach, Malad , Mumbai , Maharastra,400095

4.4/5

MakeMyTrip (76 Reviews)

4.0/5   

TripAdvisor (300 Reviews)

Starting from
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  • yes 24-Hour Front Desk
  • yes Air Conditioning
  • yes Baby sitting
  • yes Babysitting Service
  • yes Business Centre
  • yes Car rental facilities
  • yes Car Rental Facility
  • yes Coffee Shop More..

9.2 km from Malad Railway Station, 650 m from Aksa Beach, 3.7 km from Marve Beach, Spa, Health club, Swimming pool, Conference halls, Business centre, Multi-cuisine restaurant and bar, Coffee shop, Wi-Fi connectivity(free)



The Resort is a 4 star property, located in the vicinity of the popular Aksa Beach, one of the famous tourist spots in Mumbai. The beautiful surroundings of the resort make it a haven of peace and tranquillity. Taxi is the easiest way to commute to some of the major attractions nearby that include Essel World, Water Kingdom and Global Vipassana Pagoda. The rooms at the resort are classified as Standard Rooms, Deluxe Rooms, Villas and Suites. These rooms are spacious, beautifully designed and provided with all the modern amenities for a comfortable stay.



Offering a host of business and recreation facilities, the resort is popular with both corporate and leisure travellers. Well-equipped conference halls and business centre, help guests organise all types of social and formal gatherings. Recreational facilities offered by the resort include Bodyscape- the on-site spa, swimming pool, health club and a beauty salon.



Revel in sumptuous food served at the pool view restaurant High Tide or drop by Baywatch, the 24-hour coffee shop that serves veg and non-veg delicacies. Guests can also savour an assortment of wines, spirits and cocktails at Upper Deck, the on-site bar.



Must-visit waterfronts within accessible distance from the resort are Marve Beach, Erangal Beach and Dana Pani Beach.

(Based on 76 reviews)
Overall Hotel Rating: 
 
4.4 /5
The hotel purposely gave me non renovated room to the guests. Only if you know that the floor 1+2 have better newly renovated rooms you can insist to get such a room. the other rooms are filthy, hot water/geyser not working. The gym and spa is under renovation. There is noise of drilling and hammering all day long. The whole hotel has a problem with humidity. I do not recommend this hotel to anyone
Submitted by Andrea Wittke
25
Rating
The resort was awesome. Sea facing is Magnificent. Renovated rooms are luxurious according to 4 star standards. Food was good. Value for money for standard room including breakfast. Clean, comfortable and calm stay.
Submitted by Sushil Agarwal
4.85
Rating
We had stayed there a couple of times and every time we enjoyed our stay. Only there should be more facilities for sports such as squash, badminton, cricket and of course gym. Checkout time should be 2 pm and not 10 am. Best would be 24 hours. While we checked in at 3 pm, we asked for a complimentary check out at 12 noon but they could only give till 11 am.
Submitted by Marina Sarkar
4.85
Rating
We stayed at this hotel to celebrate my wife birthday. Let me begin with saying that this was not an ideal choice as it turned out to be. There is nothing special for these kind of celebrations if you are planning for. Well, I do not complain about this as they are not required to. Now, I begin with my review: Room: ******************************** Rooms on 1st and 2nd floor are good. Rest are under renovation. We had deluxe room. It had sea view, pool view with a balcony. Room interiors were really good. Although a lot of things were not functional. BIGGEST DOWNSIDE : They had given us a double bed room. The double bed were actually 2 single beds joined to form a double bed. The join was in such a manner that it kept sliding away. The beds kept sliding away resulting in big gap in the middle of the so called double bed. On bringing this to the notice of front end staff, it was shocking to hear that most of the beds in the hotel are such. I would say sleep quality was DISGUSTING. The reception guy did not have the courtesy to even apologize for this. Pool: **************************** Good. Nothing great View: ***************************** Good Food: ********************************** We had breakfast in the package. It was just okay. Nothing wow. We had ordered pizza for dinner. It is very over priced. I feel. Check-in/Checkout: ****************************************** Check-in was smooth. Got a big shock at checkout. On the checkout day, I called up the reception to ask if late checkout is possible. Normal checkout time was 10 am. However, they told me they can extend it till 12. But, at 10:15, I again got a call asking me to check out immediately as my checkout time was 10 and guests were already waiting for check-in. Poor co-ordination. I had to explain the entire thing again. Still, they did ask me to checkout as early as possible. I checked out at 11:30. Staff: ************************************************ Front end staff is very rude. Especially the person we encountered while checkout. I clearly remember there was a calculation error while returning the deposit money after deducting the dues and the person did not understand it after explaining 10 times. Worst, he did not have the courtesy to accept his mistake and apologize. Conclusion: ********************************* If you do not want to spoil your holiday, look for other options. You will surely get them and that too at cheaper costs and more value. Trust me for this. P.S: This review is about my experience and I have got nothing personal or any grudge against the hotel. I have mentioned what I have been through
Submitted by Ujas Doshi
2.55
Rating

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