The Pride - Nagpur Reviews, Nagpur

We stayed here for 2 nights and it was fabulous. On arrival we were greeted by very friendly staff, the service was very efficient. Our deluxe airport view room was so nice and the hotel offered excellent room services. The rooms were of a decent size and the breakfast buffet was good and the waiters were very attentive. Hotel is backed with nice swimming pool and fully-equipped health club. The major drawback is the installation of housekeeping phone in the corridor with loud ringer to disturb throughout the day. The hotel's restaurants are excellent, a large selection of food to choose from and the staff were amazing. Food and ambiance is awesome particularly at Puran da Dhaba. The authentic Punjabi regional and tandoori dishes are serves here in traditional atmosphere. Great entertainment on a night time. Would recommend this hotel to everyone and will be staying again. Value for money!!

OK

The service in the coffee shop was poor. I was given a rude treatment on arrival. At the time of check-in the "complimentary" breakfast was not provided instead they charged from me. The next day when I wanted a left over sandwich packed, I was told that it would be charged Rs.100 for packing. Fancy price for not wanting to waste food! Not expected from a star rated hotel.

The service was good, room was above average and food was good. However, I extended my stay by one more night and they hit me with a much higher tariff that what I paid initially. After agreeing to keep the tariff same, they just refused to honour what they promised. I am certainly feeling cheated and will not recommend this hotel. Your website is great and has never cheated me. But this hotel has.

The only area they need to work on is food. Its not upto the mark.

Recommend for business traveler not good for pleasure trip.

The hotel does not live to its group name, which was the reason for my selection. For four days they did not change the bedsheets, air-conditioner was not working properly and washroom was like a 1* or at the most 2* category. My room no was #104 and next to my room some construction or renovation activity is going on therefore so much extreme noise is there that one can not relax in the room. Twice I complained about it.

We checked in around 12 noon. The air-conditioning was poor and probably not working. Nobody attended to it in spite of complaining. The television setup box was erratic and would blank off the television every 5 minutes. Again situation did not change after complaining. All washroom fittings are old and not functioning properly (especially shower nozzles).

The ambiance, service and coordination for pickup, drop and services is better than any hotel in the city.