The Peerless Inn Reviews, Kolkata

I booked two rooms and accordingly paid. But, on arrival they charge for two extra beds on the plea that in one room only one adult was mentioned. When I paid for two rooms whether I am not elegible to occupy four beds or not. We were five with two children of 12 & 13 yrs. Why they chrge for two beds is not understood.

Although the hotel room was alright, the senior management is atrocious. They are extremely unprofessional, and lack even basic communication with their subordinates to ensure comfort of the guests. I have nothing against the staff lower down, but was extremely frustrated by the attitude of the Duty Managers - and their complete ignorance of the basics of the hospitality industry. This premises is not worth the six thousand rupees a night tariff. Avoid if you can.

Efficient front desk staff, very good ambience, service is prompt but can improve. Rooms are comfortable.

Nice staff, good location and good food.

This was our first stay at Peerless Inn, and this really has won our heart with the overall facility and gesture provided to us. I will highly recommend to all for a wonderful stay.

Very good..excellent service

Rooms are ok, carpet in rooms are too old. buffet breakfast service was not ok. security is good.

Excellent location, on Chowranghee, close to Park Street. Staff, esp the concierge, went out of the way to help. Bengali restaurant is very good though a little high priced.

The staff is very helpful and courteous. Complimentary breakfast is very good. However, the dinner items/buffet is too expensive.

Room condition is not up to the mark, rates are too high based on the room facility. Food quality is pathetic, in simple words tasteless food. I ordered a Dal Makhani, 2 butter naans & a coke for which they charged me Rs. 800. These guys are charging 5 star-hotel rates but they should remember its not a 5 star property. I went to the business center once & that was busy at that time. I asked the banquet manager for another system & he refused in a very rude manner. He told me that business centre is open 24 hrs. I have stayed in so many hotels in the past but my experience here is soo bad that I will never stay here again neither will I recommend it to anybody.