The Monarch Reviews, Ooty

Nice to stay. Good one

Definitely not worth the price.

The hotel is not a part of Howard Johnson. It is pathetic to stay here in terms of food, service, rooms (with cockroaches)...

The hotel's biggest plus is its location. High up on the hills and away from the noise and bustle. The view from our room was fantastic. The property is showing its age and is definitely past its best days. There seems to be some renovation going on; but Im not sure how its going to turn out. We got a good rate deal so were willing to put up with sub-par facilities and service. The (vegetarian) food is overpriced and isnt very high on taste. One tip is to avoid this hotel if you dont have your own car.

I really liked the place the hotel was situated. The view from the room was very good and one could see the Ooty town. The quality of service was very poor. Few things to highlight: 1) The person serving the Buffet Breakfast was not aware that our Breakfast was in the package and questioned me while I was taking my breakfast. 2) Some dishes were out of stock at 9:55 AM IST when their breakfast timings were till 10:30 AM IST. 3) There was a marriage function happening in the lobby during the day time and even in closed doors of your room, you could hear the music loud and clear. 4) There was a group also there in the Hotel which had their party happening in the lawn and music again was very loud. 5) The Bar was closed for visitors due to the above two for customers like us. 6) The room service was very slow and again when asked for cold Mineral Water bottle, I was refused. Reason given was lot of rush. Later on cajoling the Service guy, I got one finally.

The hotel did not have good facilities. The breakfast was barely tolerable and the bed sheets were stained.

Good hotel, excellent rooms but no electric kettle or tea/coffee sachets tray in rooms which is not a big deal considering the tariff. Each room is with a view. In short value for money.

Excellent location and hotel service. Very good indoor games make the stay active too.

Like everything in life there are good and bad points about this hotel. Good points: the location is on a hill and is just beautiful, the room is decent for the money they charge. Bad points: the location makes the trip to the town very expensive. It cost Rs. 150 from the hotel to the town i.e. one way journey. This means Rs. 300 for a round trip journey. Also the food was terrible. They cannot even make something as simple as tea or coffee properly. Once I had bad experience with their room service. It took them 75 minutes to get my dinner to my room after repeated reminders. In the end I had to personally go to the restaurant to check on my dinner. So you should stay here if you have your own vehicle and also if you want to eat outside.

Hotel was good. However internet facility is very weak. Also the window structure (Queen's room) blocks the beautiful view that could have been enjoyed.