The Citadel Reviews, Bangalore

Poor service. The hotel staff was unaware of my booking

The Hotel is tucked away in an corner, not what you would expect in a 4-star Hotel. However the staff were very courteous and go out of the way to compensate any shortcomings. The staff in the restaurant provided great service. The quality of food preparion was also good. The Hotel provided free Internet too; but frequent power cuts ! Overall:- A good place to stay with Family.

Nice to stay here, good food.

Everything was very nice. But on 08/05/2011 night, I requested at reception for a less expensive cab (Indica type) to report at 7.00 am next day for dropping at airport. They tried with two agencies, failed and finally made an arrangement for dropping me by an Innova at a cost of Rs 1500/-(Rs 1000/- is the right fare). Finally I had to make my own arrangement. Inability to arrange a cab as per my requirement in a city like Bangalore was really surprising for me.

Hotel is centrally located and easily accessible to Central rail and bus station. Excellent hospitality and good service. Ambience is very good.

Centrally located, just 5 min from Race Course Road. Neat clean spacious rooms. Helpful staff. Food left much to be desired. Quite oily, specially the North Indian dishes.

A decent hotel well worth the money you pay for.

Very comfortable and at prime location.

General experince is good. They should have good travel desk system.