The Fern Citadel Reviews, Bangalore

Excellent hospitality, awesome rooms, delicious food and hence relishing memories! Thank you for everything and keep up the good work.

Little Hard to find place. Buffet is for namesake. Ordered food is good. Hotel staff is okay but needs training for smiling and telling good mornings. ItÂ’s a very good budget hotel. Nice room if your intention is just to stay.

Experience was totally awesome and the ambience of the hotel was superb . Maintenance of the room was also good . I was just worried about the location , but that was just a least priority after i saw the room and the surroundings .

The services offered were premium. Among them, the serenity of the room tucked me in as soon as I got in, which to a person like me who likes to indulge in putting my feet up after a tiring travel session was something more than commendable.I will give two-thumbs-up on the cleanliness at the Hotel. All amenities provided were of par excellence. Concerning the food Department, I opted for buffet in morning and afternoon, and room service at night. Buffet was exquisitely good. There is something for every palate; dishes being aptly suited for each course. I would like to mention the extra care the Room service personnel took to make me feel totally at home. The Mini-theater with its huge collection of good movies was mind-blowing.The Pool is well-maintained, neat and attractive. Facilities at the Gym, packed with all modern healthcare equipments were especially noteworthy. As a person who keeps tabs on how his money is spent, yes, most certainly, the stay at Citadel was money spent for Value.

Room service was very slow & staff attention very bad, though the staff is polite. Swimming pool was the dirtiest.

Restaurant at the hotel is not so good because when i ordered the punjabi food, it tastes like south indian food. Also the location of the restaurant within the hotel is not good. I would suggest to improve the food first and the location of the restaurant after. Otherwise, the hotel service is very nice and excellent.

Rooms were good.

Except bathroom which was a bit small, rest all was perfect, way to go!!

The service, the room everything is hopeless and in future I will never recommend anybody to go there unless they improve their quality and services...

Clean and good hotel, rooms are good and can stay with family. Services are excellent.