Sri Sabthagiri Reviews, Pondicherry

Hotel staff was non cooperative, they said no for room service as well

Food was good. Service was decent. Allowed me an early check in.

I am really disappointed with the quality of services of this hotel. I booked three deluxe A/C rooms together for three couples, but we were given rooms in different floors, no adjacent rooms were given on request. One of the rooms had Indian style toilet which was not suitable for use. We requested several time to change that room but finally no alternate room provided. The other room had bed full of deadly bugs and the whole night my friends spent sleepless due to this. The reception desk promised that there will be no bug/insect in the rooms at the check-in time and to ensure that we were given rooms in different floors. The A/c was not functioning in one room and had to complain for the same. There was no TV channel available in the morning. Overall the staying experience was awful and I will frankly suggest others to avoid this hotel.

Very good place to stay

Good

The hotel is not well maintained.

Their bed sheets and towels are as old as independent India. Though the rooms look clean but beds are infested with bed bugs, I am the new record holder for a game called "Smash the bed bugs" Killed nearly 30 of them.

Very Nice & Clean Hotel. But Room Sevice To be Improved.

Hotel maintenance is very good. But room service have to be improved.

1. The people at the reception are impolite. 2. The cleanliness is poor. 3. Inspite of having an online reservation, the man at the reception behaved as if he did not know any thing about the reservation. 4. Regarding room service-coffee, etc. are served in old and dirty flasks.