Hotel Sea Palace Reviews, Mumbai

Nice and well hotel in Mumbai. Good place.

This has been the worst hotel booked ever, the manager has been rude and refused to assist in any issue what so ever. Although they claim to have internet facility, this comes with a cost. Due to my sudden booking on make my trip, I could not print my hotel voucher, i humbly asked the manager to please call make my trip, he bluntly refused. They claim to have conferance centre, they do not have that facility anymore, and this posed great difficulty, due to my need to work whilst being there. It was a nightmare, every staff in the hotel called to find about a situation, so the same issue was to repeated. I called housekeeping 3 times for toilet paper, eventually I stormed to reception to view my dissatisfaction. The manager has been more than eager to book his taxi out to us for his commission and called us numerous times trying to organize this.

Can't watch TV.(second class room)

The location is fantastic, supper eaten outside was simple and good breakfast was simply disgusting and the coffee inedible! It is a great pity that the so called sea room view which we paid extra for had a very tiny window that you had to stand beside to see anything from due to the positioning of the bathroom. Beds were clean and comfortable so for an overnight stay it was fine.

Good hotel with clean room and bathroom. Restaurant served good food and location was perfect.

I had a great stay and felt well looked after. Yes my room and bathroom were small but how much time do you spend in there anyway. The room was clean, toiletries were provided, everything worked , window even opened. I found the service provided by staff to be courteous and helpful which is especially nice when you are a woman travelling alone. The room was cleaned each day and my departure wake up call (4 am) happened on time. I cannot really comment on value for money as I did not see or stay in any other hotels in Mumbai. The location for me was excellent with the harbour just across the road and many sights within walking distance. The buffet breakfast was included in my rate and it was a brillant way to start the day.

Good experience.

Despite the good location, the service was very poor and insufficient.

We recommend the hotel.

Hotel staff is very rude, I had booking for Deluxe Sea facing room but I was given Standard Room. Hotel manager is useless man who didn't refund the difference of amount. I'd request u to refund my difference of amount which is Rs 2000/- . MakeMyTrip is best.