Puthookkadan's Orchid Residency Reviews, Kottayam

This hotel does not provide any services. There was no hot water, no toilet paper, and the shower was leaking profusely. The location is terrible, and the view from the bedroom is depressing. They promised internet, but it did not work. TV did not work. They did not bother to respond to my complaints in two days to fix the above. Don't be fooled by the website. It is in a crummy location with crummy features. The restaurant food is also mediocre.

The hotel is centrally located and the staff are courteous and pleasing. The hotel has a good restaurant I enjoyed vegetarian lunch. The rooms are comfortable and clean.