Location of the hotel is nice on the main road... easy to locate.. Rooms are spacious.. Hot water was available 24 hours.. Food in the restaurant was average with limited options for pure vegetarian..Staff was polite.. we had booked a cab for a full day tour in Ooty from hotel's travel desk.. Cab arrived on time and driver was also quite friendly.. I would definitely recommend this hotel except for food. Infact food quality was a major problem in almost all restaurants in ooty - high in price with not proper taste...
Submitted by Mohitkumar Kalaria
The hotel is shabbily managed. The linen was not clean and had a lot of stains. No response to room service. The room was not clean.
Submitted by Lalit Aggarwal
Rooms are not in good condition. Bedsheets not washed properly, stains on bedsheet. Extra bed was not in good condition, causing back ache. Night Lamp without bulbs and are kept open, not suitable for childrens, may cause shock hazard. No door mats available for bathroom. Food is too costly, not worth the quality. Arrogant people at reception, not at all co-operating, no sense to talk with customer. Restaurant argues about insufficient staff to give service. Overall poor service and poor quality for customer interaction. Will never suggest to anybody to stay in this junk hotel.
Submitted by Padmaraj Jain
Location is too good. It canÂ’t be better. Food is delicious though the room service needs to be improved.
Travels, tours, sightseeing arrangements are all there. DonÂ’t have to go here & there.
Submitted by Ravi Chetan
Nice value hotel... Staff was responsive... During evening water was just warm...
Submitted by Lingaraju Anilkumar
Hotel is neatly situated near the central bus stand in Ooty and is in a convenient place to be in Conoor Road. It has a GYM but not in a good condition. Although service is sluggish but the food quality is not upto the mark. Room condition is neat but furniture is age old.
Submitted by Deepanjan Roy
Good location, ambiance and service
Submitted by balasubramaniam chockalingam
Hotel management is fraud. They don't provide services, what they promised.
Submitted by Prashant Tripathi
As in most of the Indian hotels bed sheets are not replaced as quickly as they should be.Hot water arrangement was not up to the mark. Though temperature of OOTY was very good but even then one requires fan to remove room smell after entering the room.Hotel claims that in Oooty no hotel has provision of fan hooks, so fans are out of question. Billing process took more than 45 minutes though payment of 5 days stay was paid in advance through you. neither you nor hotel gave any rebate for 5 day stay for two rooms even by using credit card.Never seek their help in providing taxi .They asked me to pay 3000/ for Oooty to Coimbatore with Coonoor and Coimbatore sight seeing in a siingle day that too for 10 hours. I clinched a deal of my choice in 1600/ though other private taxi providers.
Submitted by B K Gaur
We have booked two deluxe rooms. Very helpful reception. Check in formalities is completed in few minutes. Location wise Good.
Rooms are good. House keeping & room service also good.
General negative point:
Walls are thin so we can hear next room conversations.
Plug points are not enough in rooms
TV & its remotes are in bad condition
most of the time hot water is not warm enough
DonÂ’t prefer room no 126. Room is very small compared to other deluxe room. Switch boards are in open condition.
Good quality food
Cleanliness wise the hotel was average
Bit expensive on food in restaurant. Take time to serve the food
Good parking space
The hotel is good, safe and best place in Ooty for the family holiday. Hotel staffs are also very courteous. I recommend this hotel for my friends
Submitted by Senthil Soundararajan
Submitted by Durgesh Kandu
Restaurant service is good but the hot water service is really irritating and annoying as service is stopped at night times inspite of mentioning 24hrs running hot water even in day time one fine day hot water was not available for us and alternative is made after 4 hours. Stay became non memorable because of it.
Submitted by Sathyanarayanan Balu
Good location. Food quality to be increased.
Submitted by Satheesh Kumar A E Pillai
Room service was horrible! You will get irritated by asking them to send basic things like water. We had to spend the evening in almost darkness as there was no tube light. I really wonder whether it's a marriage hall or a hotel. I woke up with the noise of wedding celebrations. Wedding hosts were allowed to blow all sorts of horns in front of innocent guests rooms who were trying to catch some sleep. For breakfast, we had to go out as they said they can only provide masala dosa right now. Abandon all hopes when you enter here!
Submitted by Varun Jain
Submitted by RAGHAVENDRA SP
The hotel is located about half a kilometer from the main happening place in Ooty. Quality food was provided.
Submitted by Vinu Abraham
The hotel was in good condition as it was located in the market. The rooms were also good.
Submitted by Rajesh
The service and the staff were very bad.
Submitted by Samiron
Room service not good. Washroom also not good.
Submitted by Gopala
Good hotel. Food at restaurant was good. Hotel location is very near to market area. Rooms are average.
Submitted by Sudhakar
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