Novotel Mumbai Juhu Beach Reviews, Mumbai

The Novotel on the whole is a pretty good hotel. Rooms are clean, service is prompt and very polite, and their swimming pool is fantastic as it overlooks the sea. Their buffet dinner is marginally expensive but excellent value for money. The variety and quality of food is top notch... Overall, it is a pretty good hotel, perhaps slightly overpriced.

The hotel aces on almost all fronts - location, comfort, staff, service speed, pricing (it's worth it, because it gives you the feel of a top notch luxury hotel without charging as much) and ambience. My complaint is the swimming pool DEFINITELY should be kept open beyond 7 pm.

Good hotel but need to improve in resturatant service.

Room is very small, no happenings despite closure to beach.

Woke up early morning to loud music playing and could not get proper sleep before my flight. Went on from 7 am non stop till 10am and was really annoying. Complained to the front desk but no action was taken.

Good night spent at the hotel. No concerns and the service was great too.

Best service, great food but costly to the standard quality.

The design of the Room decor looks good but not good for use: Bed side table top is too small to keep an water bottle, spectacle, telephone; no sleeper supplied; Food tray to be kept on a working table w/o a chair; Philips TV sound cracking type; Bathroom Glass door allows leaking water to enter the dry area near wash basin; window curtains are inconvenient_: The B/F should have been with Hotel charges- Room service Poor response time; Mineral water bottles are small and even after request 1.5 litre bottle not suplied; Minibar not well stocked.

View from the room window is a definitely a value for money, Juhu Beach and water every where. I had a halt for 1 night at this hotel. It was a all time wonderful experience.

The hotel itself is great but the problem is about transfer from the airport. The confirmation clearly states that the transfer is included in the tariff. Yet, every time there is a hassle of that, it is extra. They have waived it but time after time the same hassle is coming.