Narayan Niwas Palace Reviews, Jaisalmer

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Narayan Niwas Palace
Jaisalmer, , 345001

Total 12 reviews for with Average Guest Rating    35
Starting from
Rs4,200
per room per night
(Based on 12 reviews)
Overall Hotel Rating: 
 
3 /5
Property is very good. Real feel of a heritage haveli or palace. But service was average, zero hospitality, very cold attitude , food below average, tv was not working .
Submitted by Vivek Paliwal
3.35
Rating
Though the hotel is a real good property but it is not run professionally.There is nothing like House Keeping at all.No drinking water in the room,dirty linen and towels not changed for two days.No power back up and no televisions.It was really very very disappointing.No value for money.
Submitted by paresh srivastava
1.75
Rating
The property as such is nice, however the maintainence of the place is bad. The house keeping services is pathetic. The entire hotel other than the rooms are not swept and mopped in weeks. The used linens, towels and scattered outside every room by the housekeeping team. The feedback provided here is not be in the race for best written review. This is genuine feedback. If the property is maintained well, it will be one of the best properties in Jaisalmer.
Submitted by Gangamma I T
1.75
Rating
While the infrastructure is good, however service was very poor. There was no intercom in rooms, electricity was coming and going, TV wasn't working. AC was dripping water. Food was awful. I don't know whether it is because it was kind of off season but situation was quite unhappy.
Submitted by Dhrubajyoti Banik
35
Rating
It's one of the biggest and finest properties of Jaisalmer and in fact a real haveli with big rooms, a very nice lounge and bar, lot of open spaces and very nice roof, food is good, staff is very helpful, we reached the hotel at 5 am in morning and were immediately allotted a room, that was a very nice gesture on the mgmt part. But there seems to be shortage of staff also hotel needs to keep the environment more lively even if the no of guests are low, but otherwise one of the best options to stay in Jaisalmer. A must recommend.
Submitted by GAURAV NAKRA
45
Rating
Rooms are dirty, no hot water, staff rude and untrained, food is really expensive (300rs for a 2 toast with a slice of cheese inside)
Submitted by Anna Cotroneo
1.35
Rating
I can say this is the best hotel in Jaisalmer after seeing Jaisalmer for 2 days. The hotel is ideally located in a calm place (compared to other hotels) and close by to railway station (around 2 km) as well. The hotel is very clean and the food is good as well. The hotel staff is kind and polite too.
Submitted by Girish T P
4.35
Rating
Nice property, enjoyed the stay, though standard rooms are very small and not that equipped, but overall experience was great.
Submitted by Krishnendu
3.75
Rating
Narayan Niwas Palace is an excellent property, rather a very lavish and spacious one. But they should improve upon their restaurant services.
Submitted by Ankur
45
Rating
Hotel was good, but intercom was not working. We had to travel a long distance to convey our message. Hot water was not running, but they provided us with bucket of hot water. The behaviour of all the staff members, especially the person managing MR Mishra was excellent. Manager was also moulding. In spite of deficiencies in service, I am satisfied only because of the well behaviour of staff.
Submitted by Dr Joginder
2.75
Rating

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