Lytton Hotel Reviews, Kolkata

Every thing was fine; however while checking out the hotel has not given me the bill.

Decent hotel, courteous staff, convenient location, over-zealous tips expecting staff.

Travelling as a group of 6 was difficult and our experiences were varied. Overall a good hotel, providing excellent services. We were disappointed with the relentless pursuit of tips by staff for pretty much nothing. They refused to leave the rooms until they were given something even after explaining we would tip only on check out. The concept of a 'tips box' is such a stress reliever. The valets would hang around your door and if you made an appearance they would say something unintelligible, fold a towel and wait for a tip. Quite frustrating. The whole stay was overshadowed by the fact they failed to put one of put bags in the taxi, meaning two of our party were unable to make the return trip home. A nice hotel but again, some frustrations. Be prepared.

The decor could be brighter. The lobby is too gloomy and there is a stale smell throughout the hotel.

Travel desk is too expensive. Women folk should be employed to do housekeeping. Fruits should be served as part of courtesy. The mini bar is too poor. The air-conditioner system needs a change, too noisy. There should be an in-house online internet facility. The hotel charges for pick up and drop.

Great service, close to tourist places, very clean and tidy. Grateful that we could use the internet to check mail, and Facebook without having to search for an internet cafe. Food was great. Thanks for a lovely experience.

The environment of the hotel is good, service is excellent and the room service guys are helpful. The food could have been better.

The rooms are big & comfortable. But the food was not good. Also the front office staff have no smile on their face. Their responses were blunt. The location & ambience of room was the saving grace.