Le Royal Park Reviews, Pondicherry

168, Kamaraj Salai, Pondicherry , 605013

4.4/5

MakeMyTrip (58 Reviews)

4.0/5   

TripAdvisor (85 Reviews)

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(Based on 58 reviews)
Overall Hotel Rating: 
 
4.4 /5
Clean and well furnished room, good facilities, excellent buffet breakfast, courteous staff, good location - around 2 kilometers from promenade.
Submitted by Hariraj Kizhuthanimatam
55
Rating
The hotel room is spacious, neat and clean. The staff are all good and meet our needs quickly.
Submitted by Sridharan Krishnamurthy
55
Rating
The location of the hotel was good. The facility is beautiful and well maintained. Very cordial and helpful staff.
Submitted by Romit Menon
55
Rating
Room service is bad, to get one towels to rooms we had to make at least 6-7 calls, even in the Chinese restaurant service is very bad they take too long and also food is O.K.No one will be near pool for safety nor for service.It is very clean and very good maintenance, worth for that money.
Submitted by Manjunath Hv
4.25
Rating
Staff is very good! Everywhere smiling faces! Will help you to all arrangements from sight seeing to all other services! Prefer this hotel when in Pondicherry!
Submitted by Dharmendra Jadon
4.75
Rating
I stayed in this hotel for the 3rd time but I was not happy this time specific to the room service, the food order took as long as 50-60 min to come at our door step and that too incomplete and not proper. The room AC also was not working properly this time around. Though the AC problem was fixed very promptly by the staff but surely the room service part needs to be improved.
Submitted by Gaurav Jand
4.25
Rating
Acceptable because of the large rooms, good pool, in room facilities and responsive staff. Food is not upto the mark, and one may go for the very good choices available outside all over Pondicherry. Situated on the densely crowded area of the town.
Submitted by Mohan Nair
3.85
Rating
Brand new property with lush interiors and spacious well-ventilated room. Courteous staff and a well laid out buffet breakfast with variety. Swimming pool was also very clean and nice. At night, we faced some electrical fluctuations but generator powered up every time the power was off. Near the pool area, changing room is not available, one has to walk on slippery granite floors to go to the changing room. While everything looks nice, thought can go into the aspects of safety.
Submitted by Suchithra Thyagarajan
4.75
Rating
We travelled as couple, it was really an unforgettable experience staying in the hotel. Hotel ambience made our mind fresh. Worth paying.
Submitted by Gayathri S
55
Rating
I have booked two weeks in advance, but no rooms allotted and i got a surprise look from staff stating they need to check the rooms availability. Later they allotted a room, seems thats under maintenance. Room service and food are good, except the front office guys.
Submitted by Murali Krishnan
2.35
Rating
Welcome with cool drinks and the staffs attitude towards customer satisfaction really great.
Submitted by NARAYANAN SANKAR
55
Rating
Much much better than some rude staff who addressed me in Sunway GRT
Submitted by Pavankumar Ramachandran
55
Rating
First time we stayed in this hotel, we will probably come back. Staff very welcoming and helpful. Hassle free stay.
Submitted by Lionel Perrotin
55
Rating
The hotel in all standards meets any four star hotel. Staff were friendly and courteous. Would recommend for all categories of travelers.
Submitted by Vinod Pillai
55
Rating
Fantastic location.
Submitted by Vinodhan Chandrasekaran
4.55
Rating
Restaurant service is poor. The staff do not provide water and we have to keep on asking them for water. They are not proactive. Also, the lift was not working and was getting jammed.
Submitted by Latha Srinivas
3.35
Rating
The location was good, staff were pleasant. The hotel is overdue for a makeover. Cleanliness is a major issue.
Submitted by Vivek Suvedangan
3.85
Rating
Room service can be improved, its a bit slow.
Submitted by Ramanarayan Venugopal
55
Rating
On the whole, a good experience. Just pockets of areas where they could improve is house keeping and front office staff. For example, we had found after our return to the room from outside that our room was not cleaned for the day. When we inquired the house keeping staff they said our room was locked and they could not clean it when we had left our keys at the front desk and explicitly told them to clean our room. Obviously this was a lack of coordination between front Office staff and house keeping. But on complaining they had it serviced immediately.
Submitted by Dinesh Kumar
4.55
Rating
We have stayed in that hotel for one day and here are our experiences... For Check-In, waiting time was 45 minutes. (For foreigners it is just 5 minutes). Finally we have entered into the room and felt the floor was not clean. Have called the house keeping, but they did not make out. Floor was in the same way for 24 hours. Went into the rest room and was trying to lock the door, but there is no such option provided. how funny was that. Again we called to the house keeping, but as usual no response. We spent our 24 hours in the room without Door Lock for the rest room. Have ordered our dinner to the room. Once we have finished, called the house keeping to clear the plates and the response is as usual. Soiled plates are in our room till Check-out. They are not bothered to clear the plates. And coming to the service in restaurant was horrible. There were foreigners sitting right next to our table. 3 waiters are around them and they are not even bothered to serve at least water for us though we asked for multiple times. Its very clear that there is no value for Localites.
Submitted by Raghava Suresh
2.75
Rating
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Le Royal Park, Pondicherry

Le Royal Park, Pondicherry Reviews
Read Travel Opinions & Reviews of Le Royal Park (Pondicherry). See guest rating of Le Royal Park in Pondicherry at MakeMyTrip.com.
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