Le Royal Park Reviews, Pondicherry

168, Kamaraj Salai, Pondicherry , 605013

4.3/5
MakeMyTrip (50 Reviews)   

4.0/5   

TripAdvisor (77 Reviews)

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(Based on 50 reviews)
Overall Hotel Rating: 
 
4.3 /5
We travelled as couple, it was really an unforgettable experience staying in the hotel. Hotel ambience made our mind fresh. Worth paying.
Submitted by Gayathri S
55
Rating
I have booked two weeks in advance, but no rooms allotted and i got a surprise look from staff stating they need to check the rooms availability. Later they allotted a room, seems thats under maintenance. Room service and food are good, except the front office guys.
Submitted by Murali Krishnan
2.35
Rating
Welcome with cool drinks and the staffs attitude towards customer satisfaction really great.
Submitted by NARAYANAN SANKAR
55
Rating
Much much better than some rude staff who addressed me in Sunway GRT
Submitted by Pavankumar Ramachandran
55
Rating
First time we stayed in this hotel, we will probably come back. Staff very welcoming and helpful. Hassle free stay.
Submitted by Lionel Perrotin
55
Rating
The hotel in all standards meets any four star hotel. Staff were friendly and courteous. Would recommend for all categories of travelers.
Submitted by Vinod Pillai
55
Rating
Fantastic location.
Submitted by Vinodhan Chandrasekaran
4.55
Rating
Restaurant service is poor. The staff do not provide water and we have to keep on asking them for water. They are not proactive. Also, the lift was not working and was getting jammed.
Submitted by Latha Srinivas
3.35
Rating
The location was good, staff were pleasant. The hotel is overdue for a makeover. Cleanliness is a major issue.
Submitted by Vivek Suvedangan
3.85
Rating
Room service can be improved, its a bit slow.
Submitted by Ramanarayan Venugopal
55
Rating
On the whole, a good experience. Just pockets of areas where they could improve is house keeping and front office staff. For example, we had found after our return to the room from outside that our room was not cleaned for the day. When we inquired the house keeping staff they said our room was locked and they could not clean it when we had left our keys at the front desk and explicitly told them to clean our room. Obviously this was a lack of coordination between front Office staff and house keeping. But on complaining they had it serviced immediately.
Submitted by Dinesh Kumar
4.55
Rating
We have stayed in that hotel for one day and here are our experiences... For Check-In, waiting time was 45 minutes. (For foreigners it is just 5 minutes). Finally we have entered into the room and felt the floor was not clean. Have called the house keeping, but they did not make out. Floor was in the same way for 24 hours. Went into the rest room and was trying to lock the door, but there is no such option provided. how funny was that. Again we called to the house keeping, but as usual no response. We spent our 24 hours in the room without Door Lock for the rest room. Have ordered our dinner to the room. Once we have finished, called the house keeping to clear the plates and the response is as usual. Soiled plates are in our room till Check-out. They are not bothered to clear the plates. And coming to the service in restaurant was horrible. There were foreigners sitting right next to our table. 3 waiters are around them and they are not even bothered to serve at least water for us though we asked for multiple times. Its very clear that there is no value for Localites.
Submitted by Raghava Suresh
2.75
Rating
We stayed in Junior Suite and it was good and spacious. Food was good. Room and Bathroom were neat and clean. I took a car on hire for local sight seeing from the Hotel but the quality of the Car did not match the Hotel standards.
Submitted by Indradip Das
55
Rating
Its value for money, they need to improve their services. It takes too much time to deliver the food.
Submitted by Deepak Gungalkar
4.25
Rating
This hotel was amazing. The Staff just need to get a little more experience. Their committment to service and eagerness is outstanding. Loved the stay.
Submitted by Abhiram Panyam
55
Rating
Location of the hotel is very good. Very good hospitality. Neat and tidy rooms. Luxurious interiors. Good parking facility. Only one draw back is the room air condition is not satisfactory. Not enough cooling and ventilation. Other wise, Its a good hotel.
Submitted by Asokan Thirupathi
55
Rating
Had a warm welcome at the hotel, rooms were neat, clean and spacious. Food at the restaurant was decent but can increase the menu. value for money for sure!
Submitted by Anees Niyamathulla
55
Rating
Food was good, only thing is Room AC was not working properly.
Submitted by Shakti Tiwari
3.55
Rating
It was an Awesome stay. All staff were very good and helpful.
Submitted by Ankush Goel
4.75
Rating
Experience was great. Good hotel in the price tag. Great staff. Had a pleasant experience.
Submitted by Ravish Subramanya
45
Rating
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