Le Royal Park Reviews, Pondicherry Hotel

168, Kamaraj Salai, Pondicherry , 605013

4.4/5

MakeMyTrip (73 Reviews)

4.0/5   

TripAdvisor (105 Reviews)

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(Based on 73 reviews)
Overall Hotel Rating: 
 
4.37 /5
The complimentary breakfast buffet was a disappointment. The restaurant was quite full when we went, we and few other families were asked to come after 15 minutes and was told that they are extending the breakfast timing. But then when we went after 15 minutes, they did not refill any of the dishes, so almost everything was empty and we had to ask them to bring food one by one which took a long time. Also the food did not taste good and the service in restaurant was average. I would not recommend this place.
Submitted by Lakshmichithra Sivaramasundaram
3.75
Rating
Constant knocks at door. All rooms have a metal knock and you keep hearing from other rooms. Can hear neighbours clearly. Very noisy. Hotel housekeeping very poor. Things requested never reach. How worse can it ever be? Please stay away from this hotel.
Submitted by Bharath Tv
2.75
Rating
We had a good stay and the service was very satisfactory. The best thing was the location and the quick service for anything. Very neat and clean inside and food was good all the time. I will recommend this hotel if you are planning for Pondichery.
Submitted by Sourav Sahu
4.75
Rating
At the outset, I was not impressed with the way the check in was handled. There was only one person handling the reservations for all guests. The lady at the counter came with me two rooms in the same floor but in two different corners. When I asked her if something falls vacant near by due to possible checkout she said we are running full. I stayed in room 307 and the other room allotted was 326. I saw a room 310 falling vacant opposite to my room and when I requested her to change 326 to 310 she refused saying that was reserved for another guest who was yet to arrive and since I had checked in to 326 the hotel does not have a policy of changing the rooms once the guest has checked in. I had to make noise to make her understand that they are in hospitality business and it is there duty to know which rooms are falling vacant and allot accordingly and finally got my room change. The front office personal need a lot of training. Coming to food. They have only a standard buffet and no a-la-crate. The food in the buffet was very cold and there was not much choice for south Indians. They said that a glass of red wine was complimentary but was served only when we asked for it and that to like a sample quantity, not even half a glass. Breakfast was just okay and empty dishes was not getting filled up on time. On the whole the food mostly was cold. Room service, house keeping was decent. Strong smell of fish drifts into the reception area from the Chinese restaurant when they leave the restaurant door open. On the whole not a very pleasant experience.
Submitted by Balaji Subramaniam
2.85
Rating
The only issue we faced was that the Hotel website indicated 24 hour check in check out but at the time of check in we were told we had to check out at 12 noon where in we checked in at 8 pm. Also we felt that the hotel was not well equipped to handle a busy season. But all the staff were courteous.
Submitted by Prakash Viswanathan
3.85
Rating
Located in the city (not near the beach), food is decent, service is pretty average can be good or can be bad depends on the person serving you. Once we ordered Club Sandwich at the hotel and without asking and without telling us they brought a non-veg sandwich (the menu didn't mention veg or non veg). Luckily we are OK with non veg but they should have definitely asked. One morning no one at reception was picking calls despite calling 4-5 times. Weekdays breakfast service was good but on weekend because a lot of people were booked the breakfast service was a bad experience. We also had to change our original room because it was in a pretty bad state; the overall rooms could do with renovation and a coat of paint. The beds were also pretty bad; overall wouldn't recommend for staying with family.
Submitted by Chinmay Kelkar
2.85
Rating
I stayed at this hotel with my parents and siblings. They gave us two beautiful rooms connected from inside! Rooms were clean and tidy. Room service was prompt and food was delicious, especially at the Chinese restaurant. They could probably improve the breakfast menu a bit. Overall, I had a pleasant stay at this hotel and would recommend it highly for a family vacation.
Submitted by Anindita Borah
4.25
Rating
This hotel is worth every penny you spent. Just love to stay at this hotel every time when I visit Pondicherry. Very courteous and well behave staff, food here is excellent and location is awesome. It is just located in the middle of town so every thing is within your reach. Food is slightly over priced but still it is worth it. Over all very comfortable hotel to stay and relax. Highly recommended.
Submitted by Kumar Amit
55
Rating
More info on tourist spots must be provided. In addition booking at Auroville for meditation could be coordinated by hotel and not left to tourists. The air vent in the washroom was not working. Despite informing it was not repaired. The timings for breakfast must be extended till 11 am.
Submitted by Subir Chakravarti
3.85
Rating
Timings of the swimming pool needs to be made more convenient and flexible. On our visit, we were not able to make most of the pool as it was closed by 1800 hrs for cleaning as the shift personnel leaves at that time. The lounge bar service is very poor, it takes too much time for them to serve.
Submitted by Pramod Karthikeyan
55
Rating
A good hotel for the price. There were some glitches here and there but overall an above average hotel. Areas to improve would be the hospitality at the reception and the complementary breakfast. Overall, a good experience. It has got a lavish exterior and interior furnishing.
Submitted by Rupesh Krishnan
3.85
Rating
Stayed here for two nights. The hotel was very good with very attentive staff. The golden dragon restaurant within the hotel is highly recommended. Excellent Chinese food. Also the breakfast spread was very good. The rooms are clean and well maintained although not as posh as the lobby and the exteriors would suggest. All in all a good stay.
Submitted by Prajay Madhavan
4.25
Rating
We stayed there 2 days. Very nice hotel in reasonable rate. Staff very much friendly and very helpful. Rooms are very neat clean and beautiful and spacious. All amenities available in hotel. Buffet was good and at reasonable rate. Location of hotel is in mid city. Bit far from heritage town and beachea. From nearby you can hire bike and go anywhere you want to go.
Submitted by Rahul Tewari
4.85
Rating
The hotel was good, the staff are polite and caring. However there was no roof top restaurant or steam/sauna - ayurvedic massage services which I could use. The breakfast hall was really crowded and not enough attention was given right from clearing tables, pouring water, or fresh plates on stack, no glasses available for drinking juice. Pooris run out most times. The bearer who was to deliver the toast to my table never actually turned up. I have stayed at this hotel exactly one year ago and found the breakfast service better last year. Manager please pay attention !
Submitted by Arjun Vijaykumar
55
Rating
Nice place to stay, only area for improvement was hygiene for washroom. Location wise its good anyhow. Pondicherry is a small place and it can easily covered in one day. Food was good and value was good. Overall nice experience with family and friends.
Submitted by Khushboo Verma
3.85
Rating
Clean and well furnished room, good facilities, excellent buffet breakfast, courteous staff, good location - around 2 kilometers from promenade.
Submitted by Hariraj Kizhuthanimatam
55
Rating
The hotel room is spacious, neat and clean. The staff are all good and meet our needs quickly.
Submitted by Sridharan Krishnamurthy
55
Rating
Room service is bad, to get one towels to rooms we had to make at least 6-7 calls, even in the Chinese restaurant service is very bad they take too long and also food is O.K.No one will be near pool for safety nor for service.It is very clean and very good maintenance, worth for that money.
Submitted by Manjunath Hv
4.25
Rating
The location of the hotel was good. The facility is beautiful and well maintained. Very cordial and helpful staff.
Submitted by Romit Menon
55
Rating
Staff is very good! Everywhere smiling faces! Will help you to all arrangements from sight seeing to all other services! Prefer this hotel when in Pondicherry!
Submitted by Dharmendra Jadon
4.75
Rating
Le Royal Park, Pondicherry Hotel 73 Traveler Reviews | Read Traveller Review & Guest Rating for Le Royal Park, Pondicherry, India at MakeMyTrip

Le Royal Park, Pondicherry Hotel Reviews

Le Royal Park, Pondicherry hotel Reviews
Le Royal Park, Pondicherry Hotel Reviews - Read 73 Travellers Reviews of Le Royal Park, Pondicherry. Rated as 4.4 of guest rating. Write a review for Le Royal Park Pondicherry Online at MakeMyTrip.com
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