Hotel Kumaria Presidency Reviews, Mumbai

The location of the Hotel is quite good, very close the Mumbai International Airport, so convenient for people who are coming from outside Mumbai and want to rest for a few hours before their international flight. However, the hotel hasn't been maintained well at all. The rooms are old, musty and not well upgraded in a long long time. The personnel aren't very polite, not as professional as I have found at other similarly rated hotels. It seemed to me that they were struggling in their business and weren't at ease dealing with their customers. Anxious to not make a mistake, and on the defensive on most accounts. If they put in the resources to upgrade the hotel, refurbish the rooms and may be retrain their personnel, they have a great location. But unless that is done, it isn't a going to serve the purpose of a pleasant rest before the flight. For the money, I would say it is an okay place, but I wouldn't go back and stay there, nor would I recommend anyone else.

Not satisfactory.

Good location. But I think there are bed bugs.There is no reglator for fan and AC.They keep running,can't control the temperature. Switches are broken. Bathroom is not clean enough.There are damages in the wash basin, bath tub.

Require upgrading on cleanness,food,toilet bath,need to invest to keep its name in market.

Good Hotel for stay in Mumbai.

Hotel wanted me to pay the bill again, had no records it was paid on line, and than was charging for coffee which was paid in cash.

Hotel staff should check the room well before taking the reservation. Flush in toilet was not working and one of the waiters was arguing, air-conditioner was not working properly.

Positives: Nearness to airport. Not much crowd in the hotel, hence you can spend your time doing work without much disturbances. A good view of the road ahead and nice to see the vehicles moving in the night...Negatives: The hotel site says they provide complementary breakfast. But when you are in the restaurant they said the complementary BF is only bread toast. You have to pay for all others. It was written in the hotel site that they provide complementary pick up or drop from airport. When contacted they said pick up can't be given and they offer only drop. For a tourist arriving a city, it is difficult to find the hotel as many of the taxi guys do not know the hotel. So pick up is more useful than drop. More over, we were not going back to airport as we had some other engagements. Hence we did not get both.

The central air-conditioning was not functioning. The rooms are not very clean. Mosquitoes are abundant.

Room was good, bathrooms were not cleaned or maintained properly. Overall good. Food served in room service is very expensive.