The LaLiT Golf & Spa Resort Goa Reviews, Goa

The hotel and all the staff were amazing and made our honeymoon very special. An absolutely fantastic place, we can't wait to go again.

1. Pick up service airport to hotel was not well arranged 2. The food selection was poor and not a 5 star standard 3. Room cleaning not good 4. Recommendation only for the nice location.

Good if you are looking for a 5 star specifically.

Whilst the property is well situated the service really lets this hotel down. The food is not up to 4/5 star hotel standards. While the staff barely make an effort to do their jobs.

Despite my friend's advise against booking at Intercontinental - The Lalit Goa Resort, I went ahead a made a booking for 3 nights here. I'm sorry to say that Intercontinental - The Lalit Goa Resort is the worst 5 star hotel I have stayed in. I found the service lackadaisical, the hotel staff being courteous to just foreign visitors and a general attitude of indifference to Indian guests. The breakfast area has sparrows and other birds eating directly from food plates laid out for guests! This is a serious health hazard which can cause diseases like citicosis. When we pointed this to the hotel staff (one two occasions), they promptly ignored our complaint. I had not carried my itinerary printout with me, so they forced me to use their 'Business centre' and charged me 120.31 rupees to for Internet access on a computer which took 10 minutes to forward one email. When I checked out, I was not allowed to bring my hired car into the hotel premises (even though I gave them the driver's name and vehicle number) and was forced to go the main gate in the mid day heat and bring in the car with me. I was not dropped to the gate even though I asked for a hotel buggy for the same. The buggy driver just ignored my request like I was invisible! Instead, I was asked to take an auto-rickshaw which had just dropped some western guests and travel to the main gate and pay for it! After I brought by hired car inside, not a single hotel staff offered to help me load the luggage into the car. I'm very confident such shoddy treatment will not be meted out to any western guest in this hotel. I'm appalled by the treatment meted out to me and my wife on our honeymoon trip and I will for sure never ever stay in an Intercontinental hotel again. I will further advise all my contacts to exercise caution when they book at Intercontinental.

Excellent hotel but far from the city.

Well managed, courteous staff, excellent rooms.

A unique experience in a blissful environment. The staff at Intercontinental hotel was dedicated, very professional, good listener for our children, and discrete when needed, which is a must. I highly recommend this place. We were lucky since we also were able to enjoy the Maha Shivaratri festival right on the beach of the hotel, and experienced the local Hindu culture. We will come and stay at the hotel again.