The room locks do not work and inspite of telling nobody helped with key. There is mismanagement in all the departments. My worst experience.
Submitted by ROHIT KUMAR
Service was prompt in the hotel.
Submitted by Manish Rana
Have been travelling frequently to this hotel over the last two years. This time, I traveled after a gap of about six months - and was unhappy with the new assemblage of staff - they were untrained, impolite and unable to handle complaints. At the time of checking out, one of the older crop of Front office staff was willing to hear the negative feedback . Security is a big issue, as the doors cannot be locked. The locks are dysfunctional.The Door security chains have also been removed.The mini bars from the rooms have also been removed.
Submitted by Niraj Srivastava
Staff was really good and helpful. We made a last minute change for a double room and they tried their best to arrange it for us.Room was excellent.Breakfast was good.Wifi was bad