Hotel Silk Route Reviews, Shillong

Prompt room service, cafeteria and the quality of the food served is quite good, ambiance is also good, bathrooms should be cleaned once a day as a standard practice

No lift service, No hot water in the evening No Wi-Fi connection in room, one has to go to lobby. No committement for time Call house keeper for all minor requirements like one towel per person...

The hotel is centrally located and makes you comfortable to go to the nearby hangout places very easily. The hotel staff is also very supportive. U know it is hard to find a decent hotel in the centre of the city and that too at a reasonable price & SILK ROUTE makes it possible & easy and that too without troubling your pocket.

A very good hotel and recommended for all types of guests. The service is really good though the food tariff is bit too much.

Overall, my hotel stay was okay. After the hotel staff agreed to quiet down, I was able to sleep my first night and there were no other disturbances. One of the best things this hotel has going for it is the gymnasium/exercise facility. There is a decent amount of equipment for those interested in staying fit. The location is also very convenient with Cafe Coffee Day just next door for those coffee drinkers. The complimentary breakfast is also a huge plus.