Sea Palace Hotel Reviews, Mumbai

Colaba,Near Gateway of India, Colaba , Maharashtra,400039

3.5/5
MakeMyTrip (27 Reviews)   

3.0/5   

TripAdvisor (106 Reviews)

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(Based on 27 reviews)
Overall Hotel Rating: 
 
3.5 /5
View from terrace is great! View from any room is bad! Tiny rooms, basic amenities, unfriendly service and no guests allowed in room!
Submitted by Anand Gupta
3.25
Rating
This is Budget hotel with Very good location. Services and standard of Rooms is not very good.
Submitted by Neeraj Mohan
3.75
Rating
One of the advantages of booking the room is convenience offered by internet. I was asked to give a hard copy print out before collecting room keys. Can't you ask the hotels not to insist for hard copy of reservation, instead ask for ID proof that anyway everyone will be carrying.
Submitted by Maran Govindasamy
3.35
Rating
Nice and well hotel in Mumbai. Good place.
Submitted by Sujeet Tripathi
2.75
Rating
This has been the worst hotel booked ever, the manager has been rude and refused to assist in any issue what so ever. Although they claim to have internet facility, this comes with a cost. Due to my sudden booking on make my trip, I could not print my hotel voucher, i humbly asked the manager to please call make my trip, he bluntly refused. They claim to have conferance centre, they do not have that facility anymore, and this posed great difficulty, due to my need to work whilst being there. It was a nightmare, every staff in the hotel called to find about a situation, so the same issue was to repeated. I called housekeeping 3 times for toilet paper, eventually I stormed to reception to view my dissatisfaction. The manager has been more than eager to book his taxi out to us for his commission and called us numerous times trying to organize this.
Submitted by Akash Mathura
25
Rating
Can't watch TV.(second class room)
Submitted by Taguchi Fuminori
1.85
Rating
The location is fantastic, supper eaten outside was simple and good breakfast was simply disgusting and the coffee inedible! It is a great pity that the so called sea room view which we paid extra for had a very tiny window that you had to stand beside to see anything from due to the positioning of the bathroom. Beds were clean and comfortable so for an overnight stay it was fine.
Submitted by Yvonne Lancaster
3.35
Rating
Good hotel with clean room and bathroom. Restaurant served good food and location was perfect.
Submitted by Dillip Raghuram
4.25
Rating
I had a great stay and felt well looked after. Yes my room and bathroom were small but how much time do you spend in there anyway. The room was clean, toiletries were provided, everything worked , window even opened. I found the service provided by staff to be courteous and helpful which is especially nice when you are a woman travelling alone. The room was cleaned each day and my departure wake up call (4 am) happened on time. I cannot really comment on value for money as I did not see or stay in any other hotels in Mumbai. The location for me was excellent with the harbour just across the road and many sights within walking distance. The buffet breakfast was included in my rate and it was a brillant way to start the day.
Submitted by Cheryl Caldwell
3.85
Rating
Good experience.
Submitted by Bholanath Baranwal
45
Rating
Despite the good location, the service was very poor and insufficient.
Submitted by Amaia
2.35
Rating
We recommend the hotel.
Submitted by Yairah
4.75
Rating
Hotel staff is very rude, I had booking for Deluxe Sea facing room but I was given Standard Room. Hotel manager is useless man who didn't refund the difference of amount. I'd request u to refund my difference of amount which is Rs 2000/- . MakeMyTrip is best.
Submitted by Sampat
25
Rating
They refused to give airport transfer which has been given in the itinerary. I had to give Rs. 350/- for the transfer one way in the night at 1.00 am. Next day was a strike of taxis at Mumbai and I paid Rs. 1000/- to an operator to drop me at the airport.
Submitted by Rahul
45
Rating
1) Best thing about the hotel is the location - Gateway of India is walkable, Nariman Point, Dalal Street and Marine Drive are nearby. 2) Other things are satisfactory. 3) Food is good although on the expensive side. 4) Room is small but sufficient if you do not stay in all day. Recommended if you are on a fully packed visit and will be staying at the hotel only for rest.
Submitted by Santosh
3.75
Rating
Location wise this hotel is very good but services are average.
Submitted by Subrato
3.35
Rating
Room Service too slow & boys clumsy forgot the bill to be signed. Breakfast ok.
Submitted by Dhir Kumar
2.75
Rating
Good
Submitted by Jane
55
Rating
We had a short but great stay at the hotel. Although the room we had booked was unavailable, the hotel manager immediately upgraded us to another room on checking in. We did have to shift to another adjoining room after the first night though, because of a leaking AC which had created a puddle in the room through the night. On our complaint, we were instantly shifted to a similar but better room. Warm and friendly staff and clean premises made our stay quite pleasant. The room service charges are a bit steep though, which is understandable.
Submitted by Aishwarya
4.35
Rating
Submitted by Mans
3.25
Rating
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