Hotel Rock Bay Reviews, Puri

Excellent.

This is the worst hotel I have ever seen in this price range. Services are too bad and the restaurant is having very less option for food. My sincere suggestion is to avoid this hotel.

Food is high priced. Service is poor. Not on the main golden beach. No sea facing room. Television not clear.If just want to retain room only for sleeping at night then staying at Rock Bay may be given a thought.

Service & food not upto standard of 3 star hotel

On the day of my arrival at the reception counter, i was told that they have no information about my booking and I had to contact you for the same. Simply ridiculous.

Arrived hotel Rock Bay around 12:40pm on 10th June, just given order for the lunch but till 2:40pm no one served us. We were unable to contact room service or reception because the room we occupied its telephone was not working. At last I went to reception and on the way I saw a room boy, again I have order for the lunch and also complain for delay and telephone not working. After half an hour we got lunch and the manager of the hotel requested us to shift into another room, room no 207 from 1st floor to 2nd floor of the hotel. We have sifted for our convenient but the room AC was not working properly, window curtain which was installed covered AC window, small dining table was not in the table, not having towel in the room, water bottle was empty. Again I had complained for all this, but problem not solved fully. Got water but its not cold, towel received but its not proper clear, technician come to room but AC not work perfectly. After travelling long we didnÂ’t have rest due to hotel problem. Also ask hotel manager that, is it happen with us only or the hotel is maintaining the same status? Hotel also offer complimentary breakfast but we had check in late and not got benefit on the check out morning. Overall the experience with this 3 star hotel was not good.

It was one of the worst experiences. No proper room service, no dishes available as per menu. Geyser not working, two lamps fused not replaced, room not cleaned despite instructions. Please avoid this hotel

Thanks.

The hotel people were very courteous from entry till my exit. They have been very helpful during my stay. The food was very delicious.