Hotel Golden Emerald Reviews, Pune

The hotel was neat and clean, location is near to the highway which helps us to move to any side (Mumbai, Solapur highway etc.). Restaurent facility is not there but they arrange food based on customer's order. We found food quality was not good which I have given suggestion to him. However it was good hotel or we can say "Value for Money". I will prefer again, but apart of that I will suggest to hotel management for improving the services (Pantry etc.)

Hotel rooms are good. However, the cost of the services (food, other items) which I think are 3rd party services are too expensive. Hotel location was decent.

Good hotel.

I had accidently selected 1 adult at the time of booking, but my wife was also with me. Hotel charged me Rs 1000 extra for this. Could not understand the logic behind this.

Extremely haphazard room service. Non-receptive staff. Food choices limited, location is far from railway station/airport.

The hotel was good. Everything was ok, the location was convenient and was worth.

The hotel was kind of average but the service, location and all was satifactory.

While everything else was satisfactory, what was missing at the hotel was 24 hr food & beverage services. In fact, their breakfast time starts at 7:30 am which is actually quite late. When I reached at 7:30, the breakfast services were not ready yet. They prepared something on my request. My early departure plan was at 6:30 am. It had to be adjusted only for this constraint. The hotel could probably do better with round the clock pantry services.

This is a new hotel, hence it is clean & neat. Housekeeping service is slow to respond and at times poor (for e.g. towel missing in room; phone keeps on ringing, no one picks up); room menu card was missing. Other facilities were good for a medium range hotel. They should improve the breakfast menu as it was limited.