Hotel Embassy Reviews, Siliguri

I reached the hotel with muy family at 4 pm but I need to wait for three hours for forgetting my room as it was not made vacant by the previous user. The behaviour of the hotel staff was good.

Good Hotel.Staff was very supportive. Everyone was helpful. Would surely stay next time if I visit Siliguri.

Located in the market area. Hotel staff is cooperative.Food was not up to the mark.

Hotel is in the heart of the city with amazing cleanliness and amenities forthe price offered.

Standards Rooms(Toilets) are not maintaining properly.

Location of the hotel is near the city's business hub . So this hotel is suitable for business related travellers. For transit travellers from Darjeeling , Sikkim & Nepal over night stay can be recommended. Hospitality was nice , all the people are well behaved . In my case owner of the hotel himself paid personal attention to my requirements . This is a vegetarian hotel . But non vegetarian dishes are available nearby food joints . The Hotel administration should emphasis on the following area : 1. Professional Training of staff : Though staff are well behaved & polite , but professional tone up is very much essential . 2. Proper Supervision of Maintenance Staff is necessary : I can understand the hotel administration is spending money on maintenance , but still there is more scope of tuning up the maintenance staff and a Good strict maintenance supervisor is necessary . 3. Alternative source of power : Non standard Power generator set is installed at the hotel , the existing generator set is not having Flame arrestor and it is not a silent generator . Load capacity of the generator set is less than the actual capacity necessary . The thing I liked most : 1. BED : I was in a deluxe room and the bed was very comfortable . 2. Bathroom : Bathroom was very nice & clean ( No Bath Tub available ) 3. The owner & front desk : Owner of the hotel is very friendly and front desk was cooperative .

The only problem is that it is situated near a market (especially wholesale market of chicken), so bad smell of chicken was coming when we were standing on the balcony. Inside the room it was OK.

It was a horrible experience to stay at this Hotel for 2 nights.

Excellent Staff & Utmost Co-operation. Hotel Location in the Heart of the City. Good Connectivity. Will recommend Colleagues & Friends.

The hotel was just ok, nothing great. When we reached, rooms were dirty, bathroom was dirty not cleaned when we reached. there was another room available which was more spacious we moved into it to know the bathroom was used and soiled there was no cleaner avail at that time so we had to shift back.we asked bedsheets to be changed and no water was provided.