Hotel Elite Palazzo Reviews, Cochin

The distance of 3-4 kms from the airport is totally misleading. Taking the normal route it is 13 kms. Taking the car through the backyard and minor bad roads it is , maybe 4-5 kms.... it is high they gave the correct distance to the airport. There was no hot water, I had to call the housekeeping services. They should have checked before the guests come! Mattresses were too soft, bad for the back, no king size bed provided. However, the room is big. Toiletries provided for 1 when the room was booked for 2... very amateurish. The hot/ cold water signs on water taps are inverted, really stupid for a hotel.

Excellent service and facilities.