Hotel Dolphin, Darjeeling Photos & Videos

Hotel Dolphin, Darjeeling Photo & Videos

 

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Guest Rating

Based on 6 reviews

3.4 /5 (Hotel Dolphin Reviews)
Economical

By Zahid Hussain

on 13 October, 2013

1.7/5

first thing I have booed hotel dolphin in Darjeeling I have done payment also after that I am getting call from hotel that we don't have any room we will shift you in another hotel Suylian the room provided to me by the hotel was pathetic I have asked them to change my room but they have charged me extra rs.2200 for another room. my experience was pathetic. I will never buy anything from make my trip. I have miss guided by everyone including make my trip.

By Asis Bhattacharyya

on 30 December, 2014

1.7/5

To put it mildly, the experience was not good at all. Food- There was no proper kitchen at the Dolphin hotel, Darjeeling. Cooking was done in one small and congested room at the top floor. The adjacent eating area was very small and could barely accommodate a few people. The quality of food was not acceptable at all by any stretch of imagination and in the very first evening we had the unfortunate experience of tasting it. After that horrible experience, we had to venture out in those chilly nights of the last week of December at Darjeeling, in search of a decent meal. By the way, we discovered that the hotel just next to Dolphin provided fantastic food, both in quality and variety. Ambiance- The carpets of the floor were very dirty. The wall of our room was stained with evidences of cough and expectoration from some previous guests and was not cleaned properly thereafter. It was difficult to say whether the window of the toilet had ever been cleansed since its inception. There were permanent holes through which cold air used to gush inside. In addition, the window pane was pasted with discolored old Bengali news papers thus providing a fantastically ugly appearance. Though there was a geyser at the bathroom and heater in the room, those appliances were kept switched off most of the time even in the cold winter of late December. Those were used to be switched on for a while only when the hotel staff were specifically requested to do so. Staff- Probably the number of staff was less than adequate. Reception was not manned at all throughout the night. Room- Though we had booked the super deluxe view room� through the internet, the room provided to us was at a lower floor, room number 302 and had much narrower view than the rooms of same category of the upper two floors. Because of an adjacent under-construction building the view of the lower floors had been obstructed to a great extent. But it was not mentioned in their advertisement and neither room fair was reduced for that inconvenience. We also noticed that those upper floor rooms were equipped with superior decorative and maintained in a better way. It was unfortunate that we paid for the best and got an inferior deal. So in short, I would recommend that if you do not want to spoil your holiday at Darjeeling go anywhere other than this hotel.

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