Hotel Crystal Inn Reviews, Agra

Fatehabad Road, Behind TDI Mall, Close to Taj Mahal , UP,282001

3.9/5
MakeMyTrip (146 Reviews)   

3.0/5   

TripAdvisor (220 Reviews)

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(Based on 146 reviews)
Overall Hotel Rating: 
 
3.9 /5
No satisfactory services as for three star category i.e. Rooms, food and breafast.
Submitted by Amit Kumar
1.85
Rating
Excellent hospitality and best staff in hotel.
Submitted by Mukul Sharma
55
Rating
Its a nice location and very near to The Taj.
Submitted by Govind Kumar
4.25
Rating
Overall satisfying experience at Crystal Inn during our stay.The food was good and also the staff was helpful.
Submitted by Pramod Gidvir
55
Rating
There is noting to say bad about stay and hotel visit ! Will recommend others also to stay at same hotel. Cheers!
Submitted by Anuj Sharm
55
Rating
Gone there along with family, made special sleeping arrangement for my kids.
Submitted by Ranjit Kumar Mallik
3.85
Rating
Good place for a stay! Friendly service, good food, close to the TAJ.
Submitted by Amol Mohandas
55
Rating
For the price we payed everything was at par. Clean rooms, generally friendly staff, the WiFi was a little bit slow. They gave free accommodation for the driver. The food is very decent, albeit we took a risk of ordering Chinese in a mughal bastion! They have a rooftop restaurant which is quaint and well done. Location wise close to the Taj, but away from the hub bub of the town, nice and quite.
Submitted by Anirvan Chakravarti
45
Rating
The afternoon was spoiled by the rain, but the Hotel is very close to Kala Kriti where we watched the live show of Shah Jahan & his beloved wife Mumtaz Mahal in the evening, whcih is worth watching.
Submitted by Sanjay Vikrant
45
Rating
The hotel was very nice. The staff were very well mannered. Good welcome. Overall good hotel to be in.
Submitted by Sandeep Pillai
4.75
Rating
Value for money hotel. Room was clean. Toilet was clean, and hot water was available.Food was also good. Room service is good. Staff is very courteous and helpful. View of Taj is available from roof top restaurant. Taj east gate is very near (Aprox. 1.5km)from hotel. This gate is less crowded and you can get fast entry into Taj premises, as complimentary tickets are already made available at Hotel desk. All the promisees made on make my trip voucher were fulfilled (though I had to ask for it). Overall a very good family hotel. I recommend it. Only one area for improvement is that, the hotel reception should give expert advise on sightseeing. (The driver of the car, booked through the hotel, took us to the west gate of Taj, which is the most crowded one and far away from hotel. It took us almost an hour to get inside the Taj prmises. Because of this delay, we had to skip visit to Sikandara).
Submitted by Sanjay Dhavle
4.75
Rating
Average Hotel , high rates.
Submitted by Satish Gangwani
3.25
Rating
this is a hotel where they rent out space for late night parties. During my stay, some crazy college going fellows were allowed to party. they were very annoying with loud music which went until 12.30. All my calls to reception to lower the music volume went in vain. I would not recommend this hotel to any person visiting Agra.
Submitted by Aravind Swamy
3.25
Rating
food is expensive
Submitted by Diptarka Chakraborty
3.55
Rating
Hotel seems to be good in terms of ambiance but I feel hotels are more related to hospitality & service which was totally missing with the staff. 1. There were ample of flies in the room however condition of room was maintained, I had to request multiple times for help. 2. Towels and Napkins were not sterilized & available. 3. Free WiFi was apparently a fun and totally absent & there was nobody who could help on this. I had to use my own internet connection in roaming. Please remove this from MMT website. 4. Invoice/Bill was not given. I had earlier used services of Deepa Comfort- Mangalore & Ayur International-Cochin & those Hotels had given bills. This guy refused & argued. 5. Food was highly expensive compared to quality. No harm in paying but very very poor levels of services. Overall, MMT can remove we recommend this hotel from the website as I trusted & went as previous 2 experiences were good! I am overall happy with MMT but not the hotel at all.
Submitted by Aishwarya Doshi
25
Rating
The hotel staff was not at all cooperative, when I checked into the room,there AC was not working properly,moreover the glass was broken so whatever little AC was working was of no use. I also had a video in which their staff was fixing the window with tape after my complain. if moneycontrol wants that video i can upload it
Submitted by Gopal Krishan Goel
2.35
Rating
Great hotel. The food was good and staff was cordial and helpful.
Submitted by Nalin Agarwal
4.75
Rating
The services are really good
Submitted by Ruchir Batra
4.75
Rating
As per 3 star hotel ,this Crystal Inn hotel is one of the best hotel in Agra.Hotel staff are very nice and their behave I can not explain in words, amazing, very friendly and humble.Hotel was perfectly clean and food in restaurant was very tasty but little bit costly.
Submitted by Md Sultan Raza
4.85
Rating
I stayed at the Hotel for 4 nights and it was overall very good. Ambiance is fantastic. Rooms and Room services are very good. Cleanliness is of very high standard. Hotel has fabulous basement restaurant. where they serve great food. However, staff needs some refinement in manners and communication skills. They should not forget Hotel affairs are hardcore service oriented.
Submitted by Rajesh Misra
4.35
Rating
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Hotel Crystal Inn, Agra

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