Hotel Brownstar Reviews, Chennai

The best thing about the hotel is the courteous and friendly staff members. A little more cleanliness would help. The curtains, the bathroom need more cleaning up.

Each and every staff is very courteous, well mannered and service oriented. The rooms can do with a little more cleaning, though they were a lot better than other hotels. The food was good. Overall a pleasant stay !!

The overall experience with this hotel was less than satisfactory. 1) We had clearly informed (by calling prior) it would be a family visit, 2 adults and a child. The room that we were provided had both beds separated (twin beds) and dressing table and switchboard in between. Later when the bed was joined the switch board posed risk since our baby is little more than a year old. 2) The room size was very small, dingy and stuffy. The air-conditioner control was not working, you could either allow it freeze you or just switch off. Same thing with fan. Wasgroom was below expectation, except that it was clean. Hot water is available only during early morning or during nights. We asked for a room change, the receptionist promised us a better room by noon. But they gave us a different room only in the evening. This room was spacious and better interiors and the bathroom and air-conditioner were much better. We thought of continuing another day as we had plans of staying one more day in Cchennai. But, now a new problem arose, there was some religious gathering right behind the hotel and they enchant bhajans with shrill loudspeakers. They went on till 11.pm in the night. During which time we could hardly listen to each other. We decided to checkout very next morning. They have a small coffee shop where you get complimentary breakfast. The breakfast is good, but it can become extremely crowded. The room service is also slow. But rates are comparatively good. I think there are other hotels which provide better experience for the same facilities. On a whole itÂ’s not worthy.

Good hotel, recommended for stay.

The hotel is good neat and clean. Service was good, excellent staff, but breakfast was little disappointing.

Well kept hotel with good service. But bit away from city center.