Hotel Best Western Merrion Reviews, Amritsar

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Hotel Best Western Merrion
District Shopping Complex Ranjit Avenue Amritsar, 03 Kms from from Golden Temple , 143001

Total 17 reviews for with Average Guest Rating    3.65
Starting from
Rs2,714
per room per night
Overall Score
3.6
out of 5
(Based on 17 reviews)
Overall Hotel Rating: 
 
3.6 /5
The hotel is located close to Railway station and just away from main road that makes it an excellent choice as it is away from noise and pollution yet any place in Amritsar is easily accessible. I requested for early check-in and late check-out for the 2 rooms that I had booked. Hotel staff did not confirm it in advance but both my requests were fulfilled. Staff is helpful and friendly. Rooms are spacious and decor is done tastefully. It was a wonderful experience staying here. The room service was excellent but highly overpriced. That is the only negative that I can see. But being in Amritsar, one can easily avoid the costly room service and try excellent local food.
Submitted by Sunil Goyal
4.75
Rating
great hotel. wish they would check on their food service.. efficient food service would give them top marks
Submitted by sandeep wadhwa
3.25
Rating
A decent hotel to stay in Amritsar for work of leisure, functional & clean. Can do with an improvement on service and the buffet breakfast front. Overall a satisfactory place for a short stay!
Submitted by Nikhil Bhargava
3.55
Rating
Backed with a decent loation in Ranjit Avenue, Best Western Merrion is a comfortable place to spend a couple of days in Amritsar. Maximum 10 minutes road drive from the Golden Temple & Jallianwala baugh this is apt for the seldom traveller. We were disappointed with the standard of cooking (Indian), breakfast & service standards within the restaurant and it is way below international standards. The facilities in the hotel are decent and the rooms are nicely done up.
Submitted by Bhavesh Desai
3.25
Rating
Inconvenient location, marred by poor service and not as per international value for money Best Western standard. The location is far away from Golden Temple and is fairly secluded, surrounded by two other hotels & commercial buildings and nothing else! The hotel does not provide any shuttle service to Golden Temple, which is provided by another reputed brand in Amritsar. The staff appeared to be under-trained. Check out took a very long time.All charges were pre-paid through MakeMyTrip portal and there was nothing much to be done. While I was waiting at the reception for check out, two other guests came over and asked for the Manager to express their dissatisfaction with the hotel. I overheard the Manager apologizing to them also. On the night that we arrived, both the restaurants were booked for private-use and hence not available for other guests and residents; this is not expected at a international chain branded hotel. Another important thing is that no identify proof was sought from us during check in at all. This I believe is a serious lapse on the part of the process; whether it was a wanton move on the part of the particular staff or the hotel process allows to check in without verifying identify of guests - I cannot ascertain. The rooms are small and so is the washroom, though that is expected in a Best Western property.
Submitted by Jaideep Ghosh
2.85
Rating
The hotel's service was very slow and clumsy. Hotel staff had to be reminded thrice before they could set up an extra bed requested at the time of booking. Also we were charged for snack bar when we did not even use the same. On confronting, the manager refused to come out and talk, leaving everything in the hands of reception desk staff.
Submitted by DHEERAJ BHATIA
25
Rating
I was pleasantly surprised by the overall care taken by the entire staff to make our short stay a very pleasant and enjoyable.
Submitted by Vijay Sharma
45
Rating
Great location, good breakfast, and gave me an early check in and a late checkout too.
Submitted by Gurmeet Singh
4.35
Rating
Decent Hotel Value For Money
Submitted by Arjun SinhaRoy
3.75
Rating
The bathroom was stinking and it was poorly stocked. The breakfast was very average
Submitted by Sandeep Nagpaul
1.55
Rating

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