Hotel Atithi Reviews, Pondicherry

True its name, Hotel Atithi strives to give its guest a superior experience. The hotel is so well designed (rooms, swimming pool etc.) and the staff are so courteous and well informed that you will feel like this is the place you'd want to recommend to anyone who wants to have a nice time in Pondicherry. Hats Off and Keep up the good work!

Overall experience at the hotel was pretty good. However, the experience at the time of check-in and check-out left a lot to be desired. At the time of check-in, the staff was not ready to allow me to check-in and made me wait (I was traveling with a 4 month old). They wanted me to wait while they wanted to ensure they filled out their own backend forms, making me wait unnecessarily. At the time of check-out too created a fuss about a seemingly opened chocolate which they claimed I had opened and kept it back in the mini bar. Fact of the matter was it was the same way it was earlier. Anyhow they accepted that it could have been their mistake. But despite the 2 instances, the experience was good overall. The place is highly recommended too.

The Hotel Atithi has tremendous potential. The location is good, and the property is nice. Unfortunately the service was quite bad in every possible area except the front desk who were polite, efficient and gave me Rs400 off my total bill for my various troubles ranging from no service person at the Pool, to terrible breakfast (and worse service). We'll be going to Villa Shanti that is opening this month in Pondicherry as we met the owner, toured the hotel and had an amazing lunch there that Hotel Atithi could learn lessons from.

The hotel had a warm ambience and the staff members gave us an extremely warm welcome. The rooms took care of every little requirement and help was only a call away. The hotel had a beautiful terrace pool where we could just let our stress flow away! The food was excellent and the stay very enjoyable! Overall, a wonderful experience given to all its guests! The hotel stood up to its name - taking good care of their guests.

It's true that in service industry, what makes the difference between good and bad are the people who provide them. We checked out just today from Athithi and all the way back to Chennai were only discussing about the time spent in the hotel. There were couple of criterias in shortlisting the hotel in Pondy. Should be clean, provide good food, and comfortable for my senior citizen parents & should have swimming pool and TV for my son and daughter. And this hotel provided more than that. It is nothing less than a 5 star. Better than the best. Though we were lavish in giving our compliments to the hotel officials, please pass on our thanks to the management. Definitely worth a stay.

The hotel is very clean and well maintained.

The Hotel was located in the heart of the city and is easy to find while travelling to Pondicherry as well. Every thing is at walkable distance from this hotel. I felt in this location this is the only best place to stay, as rest all are sub standard hotels. Only thing I didn't like was the room service. During my entire 3 night stay, the soaps, etc. were replaced only once. I have seen many hotels around the world and compared to the 4 star rating this hotel got, I thing itÂ’s not keeping up to the standard.

I booked a Suite room and am little disappointed with the experience. The ACs were not working, after maintenance person repaired it seems to be working but was not effective. The TV remote was not working, sound quality of TV was terrible. When I asked for Double room they gave me a room where single beds were put together. I stayed in the Suite room which is best of Standard/Superior/Suite and this was the experience. In my opinion this is an average hotel.

First of all, this hotel is located at a strategic location from which, beach, Auroville, ashram and famous Sunday street bazar are very close. It becomes very easy to walk to these locations. Secondly, condition of hotel is very good. Rooms are well-maintained and neat. Service is excellent and the smiling staff makes your day perfect. Food is good. I enjoyed Mangalorean food provided as a part of food festival. Kids enjoyed swimming in a beautiful pool located on roof top. Hotel provides ample guidance to visit different locations for sightseeing for those who are new. All these at a very reasonable and nominal charge. Truely, five-star services provided in this four star hotel. It made my trip!

Internet free wi-fi doesnt work. Overall the hotel doesnt look like 4 star by any means, its just ordinary.