Heritage Madurai Reviews, Madurai

My parents and I stayed in this hotel for one night. Our schedule was very tight. I called "Gateway Hotel" first for an early check-in but they declined. Then I called this hotel. They were very polite and kind enough to arrange not only early check-in but also a cab to Rameswaram on very short notice. Special note of appreciation for Partho of Front desk and Ragini of Reservations.Staying in Heritage is like staying in a South Indian village. Rooms are very specious and comfortable. Their bathroom is huge. From outside, it looks like a village cottage. Very tastefully decorated. Food is also good.Spa is a bit costly but service is very good. Only piece of advice to the hotel - Please keep staffs who can communicate in either English or Hindi. We had a very difficult time communicating with the driver.

The service was excellent, the south indian food was poor and it had to be improved, the prices are to be reduced.

Very relaxed place to stay. Unique concept hotel. But quite expensive too.

This hotel deserves all superlatives for brilliant service, exquisite architecture, pristine cleanliness, superb food and a relaxing atmosphere, extremely comfortable beds...what can you ask more...we will be going back as soon as I can find an excuse to do so!

Nestled in the peripery of Madurai city but within a short driving distance of all major attractions and lifestyle requirements, Heritage Madurai is not only an excellent place to bunker down but is also a must-see in itself. Modelled in line with local architecture, this former club-converted to a hotel uses local material and heritage in its conversion, while making sure to provide the excellent amenities as a hotel. The staff are friendly and professional, the restaurant offer tasty but limited fare while the spa provides a selection of massages to smooth the tired body. All in all, Heritage Madurai is highly recommended.

The Heritage Madurai is truly a very nice and relaxing hotel complex. Staff are very friendly and always keen to help you out and to make your stay more compfortable. We booked one of the deluxe rooms, a little charlet with lots of space. The food in the restaurant is very good and i have to say i truly enjoyed my stay. But the hotel is around 5km away from the train station and around 7km from the temple (and not in the heart of the city and walking distance to the temple like mentioned in the internet). The design is simple but still elegant. I have enjoyed my stay and I honestly would come and visit the Heritage Madurai again.

The hotel was a bit faraway from the airport. However,the atmosphere inside the campus was very relaxing and gave a homely feeling. The reception staff were very helpful from the beginning to the end. So were the other people around. We had a good workout at the gym. We didn't use the pool though it looked decent. The open spaces around the hotel gave us enough space to walk around. Truly one of the best services I have have ever met with in the recent times. The Wi-Fi didn't work in the room, which was only a minor niggle.

It was a very nice stay! Food, service, rooms, pool, gym everything was very good! Internet for free, fruits in the room etc.

Very pleasant place to visit or to rest, with a very nice and friendly staff.

Facilities were excellent. All staff from every department were very courteous. The premises could have been developed more to offer more to the guests.