Hari Niwas Palace Hotel Reviews, Jammu

The room which we had booked was in the basement. We changed our room and paid the difference in tariff. The condition and upkeep of the room was not good, wall paint was peeling off, lamps were not working and so was shower in the bathroom. What a pity? Such a lovely location and bad property. There was utter mismanagement in the hotel.

The best part of the hotel is its excellent location. Overall a royal experience.

I could actually get the feel of living in the Royal Environment. This hotel is adjoining to the Hari Palace and Hold Regal Luxuries. Location is outstanding with excellent dining and bar facility. It has got panoramic view of the Tawi river valley, Mountains and city at the bottom. Well maintained flora and fauna. No need to go anywhere for site seeing, just stroll around the palace and enjoy the luxury. Only complaint is there was some repair work going on other rooms and the material handling of the Hotel section was causing aesthetic nuisance. Overall , highly recommended for Luxury stay.

Nice place but far from city and they must improve cleanness.

It’s a good old palace now converted into a hotel – with picturesque landscape and lovely surrounding, but the maintenance is very poor and the level of service is not as per expectations. Few examples of disconnects: mold growth inside the room (standard rooms located at the basement), dampness due to no natural aeration, inadequate cleaning, minimum toiletries like dental and shaving kits are available on charge, foods if ordered through room service are not served hot and not sent in covered pots, just one glass and one bottle of water for the two days stay; cost of mineral waters was very high, there was no newspaper in the rooms, etc.

Friendly service, heritage location.

Unrelenting, not able to see viewpoint, rigid.

Royalty at its best...'Samovar' was very good...

Good

The location is excellent. It has a good ambience & courteous staff. The food was excellent & dining at the Nilaya restaurant was a great pleasure for the senses.