Grand Resort Reviews, Mahabaleshwar

Water facility is not properly done. Hot water is available for only 2 hrs. that also on request. Food quality was not up to the mark. Room service was poor.

No hot water in morning. Need to wait till 9.00 am. It was chilling all the time and no hot water even at evening. Food quality was good. Room service poor.

They should make housekeeping and room-service better

Reasonably good. Own car must if u want to stay here. Attitude of managers is positive towards service. thatÂ’s good.

Nice place to stay and value for money. Staff is very cooperative. I felt at home. I selected the hotel based on the ratings of MakeMyrip and I am very satisfied.

Extremely dirty and very poorly maintained rooms. Totally not recommended.

The receptionist was a 'cold' person. The warmth of welcoming a guest was missing. Though they co-operated in the services but the 'smile' was always missing, as if they are asking 'why did you come'! A completely no no for visiting with parents..honeymoon couples... you wuld love it though!

It was a memorable experince for my family (spouse & two boys - 16 & 6 yrs). We are widely travelled in the US/Japan/Europe etc and I would definately rate this as one of our best expereinces in terms of value for money. The room had an attic for the childern, (quite unique )which they really enjoyed. They were busy in the swimimng pool/bicyling etc- indoor sports like Pool and caroms, and had a great time outdoors- beautiful garden. Food was execellent with good variety and spread. However there is scope for non-veg food (since not easily availble in Mahabaleswar) and also starters could be provided at extra charge in the room (no problem!). The involvelment of the owners themselves in the premises and their constant supervision (both father & son- the Kumars) contributes to the excellent services and upkeep. Staff were courteous. I highly recommend this place to families looking for quick gateaways with excelent value for money proposition!

Hotel is good. Even though room is not upto expectation. but food and the surrounding is really good.

The hotel is overall OK.