Ginger Hotel - Surat Reviews, Surat

Good hotel. Toiletries provided are insufficient & of low standard .

Always bad smell coming from wash-room its sometimes unbearable and passage are preety noisy at night till 2 in the morning its been to noisy.

This is a hopeless hotel.

Teach staff some courtesy how to talk to guest. And if a person accommodating under age of 18 how can he/she provides the ID?? Staff simply refuse to ac comply guest. Though primary holder is 18 year or above. And it stated that PAN CARD would not consider as legal id, with so much of hassle to allow guest which they promptly refuse to and take my pan card as my legal id. And I paid for double room and I been allotted single room, how cool is that?

No doubt, it was a clean place. May be with my frequent travel experience, unable to digest the self service funda. The worse experince I had during my stay was, one fine day the lift was under maintainence. End of the day, when I reached the enterance, saw a sigh the read lift closed for maintenance and had to climb 4 floors.Good exeercise though. But to my suprise when I did reach my floor, saw people getting off the lift. When contacted the reception, I was informed that the lift was working. The management forgot to remove the notice from the lift's door at the enterence level. Food was excellent, but have quite limited items on the list.

Good Hotel. Location is a bit far from services for transport. Hotel cab service is outrageously charged.

Immaculately designed and cleaned to perfection.

Overall the hotel is good.

Budget hotel does not mean, lack of basic service.

Nice hotel, clean rooms, overall a nice experience.