Coconut Grove Reviews, Goa

Hotel has inadequate place for lunch/dinner. Like, in my case there was a group of 15 odd people which had created huge noise and mess during the stay. The hotel staff at the restaurant could help us only with excuses. They could not even help us by changing time for meals or provide alternative place to eat. We had just to manage somehow amidst the loud noise. The people were found yelling and shouting in the premise till 11:30 PM and during the day. At times it felt that they own the hotel and we are availing some freebies. We could see that hotel staff did least to put a word to them so that other guests do not feel uncomfortable. It was so bad that we had to check out at end of the first day itself. At the reception people were really nice at the time of check out. All this was conveyed to hotel GM and front desk officers who were really courteous and sorry for all the problems but could not refund a days advance rent (as per hotel policy).

One negative point can earn many negative points. That's exactly what happened here at the coconut grove. Except the unkept swimming pool everything else was fantastic and value for the money. In summer, people look forward to enjoy the pool as much as food and other things. We would have extended our stay had the pool was kept clean.

Good.

Coconut Grove was excellent by all means. It was a great experience for me. The rooms are spacious well maintained. Air conditioners are maintained with perfect cooling. Bathrooms are specious and clean. Restaurants and bars are serving perfect food and liquor. Fanstic food, remarkeble staff and service. I would like to congratulate the management and the owners for this greatly managed hotel and like to visit again and agin.