Ayur County/Chancellor Resort Reviews, Munnar

Chinnakanal PO Munnar, Chinnakanal, Munnar , Kerala,685618

3.6/5
MakeMyTrip (71 Reviews)   

3.0/5   

TripAdvisor (229 Reviews)

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(Based on 71 reviews)
Overall Hotel Rating: 
 
3.6 /5
Everything from hotel staff to cleanliness to service was poor,we literally had to beg them for one extra blanket because of cold weather.Food was bad,Cockroaches were running in our room.they didnt provide us cot. So we had to push them a lot to provide us because floor was very dirty and room was stinking.
Submitted by shanu sachdeva
15
Rating
Worst & horrible experience in this hotel. I ever had in my entire journey put together. It was a nightmare for me & my family.
Submitted by Nilesh Karkun
1.35
Rating
A very beautiful stay at the hotel,effeminately recommended.
Submitted by suprabhat gurjar
55
Rating
By location it is the best. Room service was very poor. I need to wait for more than one hour to get the keys. Room service turned up after several hours and repeated calls to attend basic needs. Nice location but could not enjoy properly due to poor room service.
Submitted by Shanmugam Palanikumaran
2.55
Rating
I think that room service must be make better and try to increase man power so that you can give good service to customers.
Submitted by Sreenivasa Reddy
4.25
Rating
The resort is good with awesome view. However, need to work on cleanliness. I had to sleep with cockroaches on the bed and hotel staff was very slow in responding to my complain.
Submitted by Reshu Goyal
35
Rating
The Hotel is placed on the outskirts of Munnar on the way to Thekkady and in case if you wish to do sightseeing in Munnar, please do not opt for this resort. if you want to be in the resort and enjoy the scenary, it is a very good option in terms of the rooms, resort. the food options are limited, lots of housefly in the restaurant. most of the food items are not very good in taste.
Submitted by Bhaskar Shrotriya
2.55
Rating
Coffee served by the room service and also at the restaurant was the worst ever I had in my life. Even the road-side tea shops vend better beverages. Food quality and variety - pathetic. Poor room service. Average cleanliness and maintenance. Tried to catch a cockroach (of course, on the camera) inside the cupboard, but disappeared into one of the numerous crevices. Wifi is offered for free, but you would not get connected, and they would blame the Bsnl for that. You can stay in this horrible place if you are out of your mind!!
Submitted by Vijay Anand
35
Rating
Hotel is in a wonderful locality and enjoyed a lot.
Submitted by Harikrishnan P K
55
Rating
Apart from the location and resort view nothing was good, food pathetic, services at pity, hotel staff seemed careless and bothered nothing. I will not recommend this hotel to anyone.
Submitted by Prateek Mishra
2.25
Rating
Best part was it's having Ayur massage centre which was really a relaxing and a refreshing one. Nice view from the room. Room service was not good.
Submitted by Dr Vishalakshi Patil
4.55
Rating
Hill view from restaurant. And wood fired heater in garden.
Submitted by Razi Quaiser
4.25
Rating
Good hospitality, I enjoyed my stay.
Submitted by Sandeep Kommera
55
Rating
The location of the hotel is 22 kms away from Munnar town, surrounded by beautiful hills and tea gardens. If one has a vehicle, it should not be a problem, The scenery around is excellent.the food bland with no other eating options nearby.
Submitted by PIYUSH DIXIT
45
Rating
Except locationl, rest are average. If you need any things which is not available in hotel you have to go 20 kms and pay 300 rupees. Except hotel nothing is there.
Submitted by Rajendra Sharma
3.35
Rating
View from the room was awesome. But the rooms were totally unkempt. Found hairs on the bed. Leaking bathrooms. Walls plaster had come off at lot of places. Tv had only tamil and malayalam channels. Other than a good view, there is nothing good about the hotel.
Submitted by Vivek Nair
2.55
Rating
Reception of the TV More Hindi and English Channels
Submitted by Ashwani Rishi
45
Rating
We checked in for 2 Sunrise Rooms but were upgraded to a single Presidential Suite as we stayed there for only 1 night. I think they did this as it was a peak season and they can give us 1 big room and release 2 small rooms. Food was not up to the mark and the buffet table space was congested.
Submitted by Narayanan R
4.35
Rating
Reception staffs were not co-operative. Compared to other standard hotels, the room service and facilities were not upto the mark. Seasonal charges were taken from us but no extra benefits / entertainment / facilities were provided.
Submitted by Dibyajyoti Mohanta
2.75
Rating
The hotel location is good, but it is not value for money. We paid 9000Rs(3 bed economy suite per day charge) + 3000Rs(additional per day charge for 20 to 31 Dec stay) + 1000Rs(per person Xmas gala dinner charge). After paying 12000Rs/day for a 3bed economy suite, the room-feel was below economy, no Tea/Coffee maker, no fan/ac/heater. Overall the hotel location is good, they also have good room options available, but you have to make sure they give the good rooms. Also, 2 breakfast types are ther, make sure they give you the better one!!
Submitted by Parag Bapat
3.85
Rating
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