Hotel Ashish Palace Reviews, Udaipur

I asked for taxi at front desk of Ashish Palace to see Udaipur and then to go to Mount Abu next day. First day taxi was not hotel's and I was told about it. For second day I was told the taxi was of hotel. There was no issue on the first day. I had asked for air condition taxi but air conditioner never worked for the hotel's taxi. I forgot to take out Camcorder and Camera from the taxi at Mount Abu. I called up Ashish Palace and informed them. They connected me to the driver, Lalit. Lalit first told me he saw the porter of the Mount Abut hotel took the Camcorder and camera bag. The Mount Abut hotel had security surveillance camera. They showed me complete recording which indicated the camera bag was never removed from the car. I am very confident the camera bag was in the car until I reached the hotel. I reached out to the General Manager of the hotel. He insisted the car was not hotel's. It was owned by front desk staff . The very reason I took the taxi from the hotel was reliability. There is a taxi stand very close to the hotel. I avoided taxi stand and thought hotel's taxi would be more dependable. It turned out it was no better than any other taxi on the road. General Manager sent the front desk person and Lalit to my hotel at Mount Abu. They saw the complete security camera recording but their statement did not change. My question remain unanswered: Why did Lalit tell lie that he saw porter taking Camcorder bag ? Where did Camcorder bag go when it was not removed from the car? Why did front desk person tell lie that taxi is air conditioned? Lalit's statement changed when I told him there is surveillance camera and recoding does not show it was removed by the porter. In spite of my lots of follow up, I did not get back my Camcorder that was left supposedly in hotel's taxi.

Very Good

The hotel is good, with clean room and bathroom. Unlike many other hotels, daily cleaning is done. They allowed us about 3 hours early check-in without any extra charge. Ther also arranged for taxies for local tours at resonable rates. Only negative point, they charged Rs.500/- for air-port drop (22 KM) by hotel-car, which is a bit on the higher side.

Room should have slippers and wall clock. Room services needs to be faster.

The hotel is in located middle of city, so many places to see near by hotel. The staffs of hotel were friendly, every requirement was fulfilled on time. The hotel was completely neat and clean. The food was too good and I like the tea most. As per me its cheap and best.

Spacious room and good room service. Bathroom needs to be maintained properly.