Alila Diwa Reviews, Goa

Sorry, I have very bad English and can't give you detailed review. Some of the equipments in the room were not working properly. Light in room is not enough. Service in hotel is very good but hotel don't give us discount that we have in our Voucher. "Inclusions: 15% discount on Ala-Carte food". After my request on reception, they returned only for last dinner.

The staff is very friendly and courteous. We loved the hotel very much.

Alila Diwa is a refreshing getaway from the busy routine. Children swimming pool, nice ambience and lighting gives it a look of a royal palace in the night. Rooms were fantastic. I just wish their location was a little more accessible. Overall, a nice experience.

The hotel was truly beautiful. We were mainly keen on the spa but they did not have a full fledged one. But the Balinese massages were fabulous. Just wish it was done in a quieter place. The vegetarian food choice was limited mostly Indian. The non vegetarian selection was excellent. The experience was truly amazing except for a few minor service issues.

Good hotel with friendly staff. Level of service could be better, many of the waiters didn't know their own food menu. Front desk reception staff weren't able to provide simple information when asked e.g. local map, internet facilities etc. Food at Vivo was hit and miss with some items not available.

The Alila Diwa lies convenient only a 20 minutes ride away from the airport in a beautiful green scenery. The beach is circa 650 meters away but the hotel's beach shuttle serves the guest just fine, and once the Bumoy Road through a small village is accomplished a beautiful and well groomed beach awaits for relaxation and swimming. Also the hotel offers a stunning pool and lots of green space to chill out and to let one's feet and eyes wander. A little disappointing was the service especially in the restaurant of the hotel. The staff shines with disorganization and brings confusion to amazing levels for a five star hotel. The average waiting time for a black coffee at breakfast was thirteen minutes. Most orders have to be repeated because the staff forgot it and the really complicated and slow check-in and check-out procedures were biting my nerves. All in all a very relaxing experience with a five star infrastructure but less than four star staff.

This was my first trip to Goa and it was special for me as I was taking my wife for celebrating our 1st marriage anniversary. When I heard that the hotel has opened newly I was little apprehensive about the services at the hotel. But to my relief and joy, all these apprehensions went away when we arrived at the hotel and started experiencing the hotel services. Hotel was very neat and clean, Rooms were spacious and very beautifully designed and well kept. The washroom was an icing on the cake and it was looking really- really nice. The hotel boasts about having an infinity pool which is very well maintained and you can feel the difference between a normal pool and this one in particular. The backdrop to the pool was very green with lots of trees and small fields. The hotel service is very prompt and attentive and makes you feel at home with quite ease. The hotel has a small shopping area where you can buy ayurvedic shops and other items and quite a good bar and a massage parlour.

Alila Diwa Goa is a wonderful property with very modern rooms and a great swimming pool. We were impressed with the water features in the hotel which lend serenity and beauty to the whole site. The two restaurants and bar cater for all tastes. The Spice Studio offered very unique flavours of modern India. We look forward to returning to Alila Diwa. The staff were absolutely wonderful. As a brand new property, there were a few minor hiccups but these were more than compensated for by the very friendly service and attention to detail.

This is a very high class establishment, the infinity pool is wonderful as are the large enough for two baths in the rooms. Goan in-house restaurant is pricy but the food is spectacular. The library facility is very useful.

Absolutely worth for money. State of art services and level of luxury. Highly recommended.