"Hotel condition was okay but hot water supply was very poor."

"A heritage hotel which is very convenientely located. Warm and hospitable staff. Only problem I faced was non-availability of running hot water. But the staff was helpful on providing hot water on request."

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" Stayed at The Pavilion, Nainital for 3 nights from June 12, 2010 till June 14, 2010, group included four couples and four kids. Our experience at this hotel was kind of mixed. Lets start with good things first. 1) Location is very good, just next to the High Court - if you are coming from Kaladhungi side, you can easily drive up the hotel without being caught up in any traffic. People looking to be away from crowds and still be in walking distance of Mall Road will like it. Those looking for Naini Lake view or "right on the Mall" option should avoid it. 2) Mall Road/Naini Lake is 10 minutes walk downhill. You can enjoy shopping at candle shops on the way. But walking back uphill to hotel will be tiring, so recommend to take a taxi that costs between Rs. 60 to 100. 3) Hotel has nice little play area for kids and a garden. We had 4 kids in our group and they thoroughly enjoyed the open space they had for themselves. 4) We stayed in "Garden Facing Heritage Suites" - these rooms were spacious with separate sitting area, verandah overlooking the garden had sitting area for each room as well. So you could enjoy your cup of tea while kids played in the garden. 5) Hotel staff was generally polite and helpful. 6) Hotel restaurant served nice food, we did not opt for meal plan and had ala-carte dinner once. Masala tea was not good. Now for the sore points: 1) Rooms were not aesthetically done, in fact they were not done at all. Very basic furniture - we booked four rooms and all had different kind of beds - One room had a bed with pillars at each corner and one the pillar blocking view to TV, it would have made sense if there was a bed canopy or something but they were just naked ugly pillars. Another room had two large cots put together to form a double bed with standard size mattresses on them leaving around 9" uncovered bed on both sides! 2) Sofa, center table and chairs in seating area were all different. Sofa had all sorts of stains. Entire furniture gave a look and feel that it had been accumulated over the years from different junk yard sales. 3) Washrooms were clean, but not well stocked. They provide only mini soaps and two towels. Flush in two of the washrooms were non-functional on day one (they were repaired on complaint), washroom door in one room would not lock. One room had a bathtub and others did not. Though hot water supply was good. 4) TV in each of the four rooms had bad reception and were hardly of any use. 5) There is no ceiling fan and we did not need any as it rained on two of the three nights we stayed there. I am not sure if you could get away without one on a hotter night. 6) We requested for a camp fire to be arranged for our group, but hotel manager refused. To conclude we felt though hotel had nice look and feel to it, good location but rooms were not well kept. It was certainly not the quality you would expect after paying Rs 3750 per night! Certainly not the value for money. Would recommend to people looking for spacious hotel in nice location away from crowds and not particular about in room luxury. "

"The hotel did not care for the guests since the booking was made from makemytrip.com. The bathrooms were awful and leaking. We could not sleep for three nights. Despite informing the reception nothing was done to fix the bathroom."

"It was the first hotel inside the Park - almost 30 kms away from the other hotels. This is bad if you plan to party but if you are in for the real jungle experience - there is no other comparable alternative. The duplex rooms ideal for families are faboulous and try to get the Kingfisher Suites. You will hear the river stream sound at all times - even though you are perched quite up in the hill. The food and the service staff is excellent and really take good care. However there is no bar and no cigarettes available. Absence of a bar is a big setback as winter months - season time is the the best time to relax with a drink. Don't miss out the elephant mini safari and by the way, chance of spotting tigers are highest in May/June. The safari itself was long drawn as prebooking for entry was not made - so ensure they make a booking beforehand through the closest gate - the farthest gate we used was 2 hour drive away."

"Pleasantly surprised by the hotel when we got there. The website didn't quite do it justice. Great location. Just by the Kosi River. Ideal location for trekking and absorbing the outdoors. Rooms were a lot nicer than expected for the price. Great value for money. Would highly recommend as a great 3 star category."

"All in all, a great location and lots of things to do. The mattress was damaged, the washroom was sub-par, the TV wasn't working and the air-conditioner would never start without the maintenance engineer coming around. But the attitude of the staff and their intent to serve was terrific. That, combined with the view from the hotel minimized the inconvenience."

"The hotel phone was not working, so could not get information on how to reach the hotel which was quite far from town. The hotel also refused to accept credit card, the phone line was down, and the linen was not washed properly as there were stains on it. The AC and water supply were constantly going off. But the food was amazing, the views from the resort were breathtaking, the staffs were quite helpful, and at the end of stay felt sad on leaving the place."

"It was a nice and comfortable abode with all required facilities, well equipped with fire place and room heating. The food was also good. The hotel should work upon elephant safari services which were not at par with the price taken. it should cover the Corbett park also and the price should be reasonable ."

"Hotel is good but as per promises of check-in time 10:00am made by them they are not able to give room in time. Food is to expensive rest is OK. Staff is cooperative."

"The Ashoka Tiger Trail consists of a series of very nice cottages. Mine included a porch, sitting room, bedroom and very large and modern bathroom. It was lovely and very comfortable. This is obviously a fairly new resort, and they are in the process of constructing a pool which I'm sure will be lovely when finished. The standard of meals at Ashoka was excellent - some of the best food that I've had over my month in India. The staff were very friendly and attentive, checking regularly if I needed anything. During my stay, I went on a nature walk directly from the resort into the jungle, and saw deer, elephant and monkeys. The resort also provided a jeep safari at dawn, where I saw a tiger - which was more than I was expecting, and they also booked my elephant safari. I was very happy with the standard of accomodation, food and service at Ashoka and would recommend it to others."

"The decor of the hotel is just awesome. We loved staying here. Just the food was expensive. Better to choose accomodation including food."

"Jungle safari is too expensive and no good service."